Leave a Review EBL SKYBANKING
Super super super slow app!!!
Ok. There’s a revamp of the app design. I got it. But a banking app shouldn’t be so laggy. Make it fast in next update pls.
Some features are unnecessary. Theme, profile picture, separate pages for account and debit card balance. Also some animations. These made the app bulky and too funky.
Pls make it simple and fast to use pls.Show lessbanglavai silent killer
Very buggy sluggish need more work
Very buggy sluggish and not responsive . Previous was very fast. Need more work. You shouldn’t have to launch this now but had to more trial before canceling old version app. Sky Animation looks boring 😴 with non responsiveness. Though Internet Ok with all others this App most of says No Internet!! on its most functions.Show lessMOHAMMAD SHAH NEWAZ SIDDIQUE
Slowness
This app reminds me of life in the '90s. 😁
It's extremely slow and often says there's no internet connection. OTPs don't populate automatically on my iPhone 12 Pro Max, though they surprisingly appear on the pin screen. Additionally, card PIN authentication frequently fails.
The biggest issue so far is the slowness. I hope the development team will address these problems soon.Show lessRana_MH
Waste of time
The app doesn’t take previous sign in data of their previous app. Even couldn’t finish sign up. Continuously shows loading icon and later will show connectivity issue but internet is totally fine. Its like their server issue. It is not appreciated that they just launched a buggy app and forcefully stopped the transaction in previous app. I wasted my 2hrs in the weekend just with the app. No option shows any place to mail to their support team. Why on earth they need NID pictures here also the selfie. I have security concern. I don’t even know how they are keeping data. Interestingly even terms of use and privacy policy page shows no data in the browser.Show lesssmonalisa40
Developer Response
Dear Ma'am, We are sorry for the inconvenience you faced with EBL Skybanking app. Your feedback is important to us. Please email us at ibanking@ebl-bd.com regarding the issue you faced, and we will get back to you with a solution. Thank you for your understanding and patience. Best regards, The EBL Skybanking TeamBizarre, weird and Disappointing
They Say, First Impression Matters!! This is a Bizarre switch of module from EBL. The new App is slow, hardly works out. Despite being a sky banking user, it will ask you to register again and moreover when the final phase comes in, you need to verify it is you with a selfie and the verification fails no matter how many times you try that. My employees are having a hard time registering with their phone numbers as well. I’m this era of digitalisation, if you have to go back to the basics once again then it’s better to get back to the old module of banking as well. This is absolutely insane of an step from EBL. I’m surprised to see a well renowned Bank has fall for a mediocre development from an it company who hardly knows what they have done with the development of the app.Show lessAarhan33
Developer Response
Dear Sir, We are sorry for the inconvenience you faced with EBL Skybanking app. Your feedback is important to us. Please email us at ibanking@ebl-bd.com regarding the issue you faced, and we will get back to you with a solution. Thank you for your understanding and patience. Best regards, The EBL Skybanking TeamFeedback on Latest Update: Performance Optimization Needed
It's great to see the new updates! Everything works fine, but it takes longer to load even with a stable internet connection. It should be optimized for a better experience.
Thank you.rakibhux
Face verification not working
First of all why can’t we use previous app’s UID(ESBXXXX)? That would be so much more convenient.
Secondly I understand that we have to open a new account, and so I started the account opening process. I got stuck until step 5 where you have to verify your face. I tried this step like 100 times but It just doesn’t work. It always says session expired or connection issue. I have tried with my home wifi and also mobile data but nothing works.
I hope you guys fix this issue as soon as possible.Show less_Ahad_
Developer Response
Dear Sir, We are sorry for the inconvenience you faced with EBL Skybanking app. Your feedback is important to us. Please email us at ibanking@ebl-bd.com regarding the issue you faced, and we will get back to you with a solution. Thank you for your understanding and patience. Best regards, The EBL Skybanking TeamWorst user experience
It takes too much time to load data after updating the app. At the same time it shows me invalid user id when I try to login after completing sign up process successfully. It’s ridiculous.sjjlkkkkdkoqjx
Amazing Banking service /Excellent Upgrade!
The new EBLSkybanking app from Eastern Bank PLC is a game-changer! It’s packed with features that make mobile banking easier and more convenient. The interface is user-friendly, and I love the added functionalities that allow me to control my bank account directly from my phone. Kudos to the team for this fantastic upgrade!Show lesshwsaiful
Fdr dps certificate issue & app slow
While downloading dps certificates using date range its not showing all the dps / fdr for that date range, only showing active dps .
But in a year there are many which was completed also requires those certificates.
And app is slow sometimes also showing no internet ! While internet is thereiAmSulok