EBL SKYBANKING User Reviews

EBL SKYBANKING
EBL SKYBANKING
Eastern Bank Ltd.
Lifestyle
Finance

Reviews Summary

Positive highlights
🎨
This app hasRefreshing UI
🔄
This app hasSmooth app transitions after initial hiccups
📂
This app hasAbility to access previous account data and transaction history
Negative highlights
⏱️
This app hasSluggish performance and slow loading times
🔌
This app hasFrequent connection issues and internet connectivity problems
🤖
This app hasBuggy and unfinished app with many glitches
🔑
This app hasFrustrating registration process, requiring new sign-up even for existing users
🔒
This app hasSecurity concerns around data handling and privacy
📤
This app hasLack of data migration from previous app, forcing users to start over
🕰️
This app hasUnnecessary time-consuming steps like selfie verification

Top reviews

Leave a Review EBL SKYBANKING
★★★★★

  • App is not functional.

    As an account holder, I tried to sign up again in new app but after taking the selfie it waits for 2-3 minutes, then says "Connection Timeout! Please check internet connection" while I am still using internet on the other devices.
    Too much unexpected.
    That app is also heavy I think and uses too much resources that phone starts warming up pretty fast.
    Should've been checked before launching.
    Show less
    LohabalokLohabalok

  • Slower than the previous one

    This version app takes significantly more time to complete any kind of task even the logging in takes more time and one more this new version could have saved all the beneficiaries I have added to balance transfer now we have to do it from the scratch which really time consuming. Really disappointed about this.
    Show less
    Al-Rafi.Al-Rafi.

    Developer Response

    Dear Sir, We are sorry for the inconvenience you faced with EBL Skybanking app. Your feedback is important to us. Please email us at ibanking@ebl-bd.com regarding the issue you faced, and we will get back to you with a solution. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

  • About Registration

    In first time in the app account registration process too bad experience, When app say upload your selfie photo take too long lime also after around 1 minutes say it your internet connection errors or time out your connection. Totally irresponsible from app. In previous app already registered should be continued the previous app information. Please update your app when taken selfie . Best and regards
    Show less
    Kashem MullahKashem Mullah
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