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Awesome customer support π
I currently have ANNUAL/PREMIUM plan and Iβve been using the app for over a year now. I wanted to download a clips from Instagram and when I opened the app, a notification popped up saying download ββINMARKββ previously it was ββINSTASAVEββ after downloading the INMARK I discovered I started to get ads which is no supposed to be as I have an annual plan, I contacted the customer service telling them and I was asked to do a screenshot and send to them, I feel they wanted to know if i actually had a paid plan, and after doing it they transferred the reminder of my subscription from the old INSTASAVE account to this current account without stress and all this was done in less than 15 minsShow lessDeveloper Response
Thanks for your commentGreat buy!
Great customer service and appπLove this app!
There are so many things that I like to post without them being cut off by Instagram and this is the app for it. Definitely worth the premium plan so you don't have to deal with all the advertisements. I use it at least three times a week.Developer Response
Thanks for your commentGreat app
This app has been great! The help center replies quickly and I havenβt had any issues with this app at all! Must download if you are looking for an app like this.Scam developers
The developer blocked access to their old app that does literally the same thing. I paid for an annual subscription, now Iβm locked out of the old app just because the greedy developers want you to switch to the new app, so they can charge twice. Such a scam!Subscription not moved over
You guys claim to have move from InstaSave to this app with moving over the subscription fee I have already paid on InstaSave.
The ad on this app is so ridiculous it canβt even be used.Scammers
They made me lose the premium membership that I had bought at InsSave to download this one now they are inviting me to buy another one, they are scammersYour original app way better.
I guess people have money to throw away $3.99/monthly or a one time payment of $60!!! Yall are insane!
Your original app worked WAY BETTER! No ads and it was free!
I canβt even do anything on this app because everything I touch it gives a 1 minute ad. In order to download a 1 minute video from ig I have to sit through 3 ads? Thatβs ridiculous! Deleting and never downloading again. Ig does have a free downloading video thing on their app, you just canβt download everything.
Get your act together, not everyone wants to pay money and get ripped off for an ad free experience because the creators are greedy and charge way too much for that.Show lessDeveloper Response
We care about our users' experience. Please send us an e-mail using the e-mail button in our InMark application. Our teams will solve your problem as soon as possible.Too much unsolicited app advertising
This is annoying as Iβm not supposed to see unsolicited pop up advertisements.Recreate a new app and forget the old users?
I subscribed your old app for the whole year, and you terminated the old app and ignored our subscriptions?