A Must Have App!
The developers are passionate about this app and you can see it when you’re using the app. I’m excited to see what they have for us in the future. this app in it’s current state is very useful and a great base to potentially be a vital app for transitioning.
Response from developer
Hey Asriel, thanks for reaching out and I'm truly sorry to hear our app has been giving you problems! These issues are extremely frustrating.. We dealt with these types of things often while we were building the app and I'm sorry to hear you encountered issues we thought to be fixed for the iPhone! The main problem right now is that the app was not finished for iPad and should not have been available to download on the iPad mini. My first question to help troubleshoot this issue is - was the app first bought on an ios phone and then later downloaded on an iPad? If it wasn't please let me know cause that's a massive issue and we will make sure you get a full refund! The second question is if it was bought on the iPhone is it working on your phone at all? I also sent you an email to troubleshoot things faster as when we respond to these reviews they take longer than a day to post. Thanks for bringing these issues to our attention. We appreciate you! :) - Abe from the Hormone Helper Team
Revolutionary for Trans/Enby Folk
Response from developer
Hey Ange, thank you for the kind words we are so glad that you found more use beyond just the medication tracker! If you find that there is anything else you wish the app had don't hesitate to reach out! :D -Abe from the Hormone Helper Team
Doesn’t work for iPad
Response from developer
Hey Asriel, thanks for reaching out and I'm truly sorry to hear our app has been giving you problems! These issues are extremely frustrating.. We dealt with these types of things often while we were building the app and I'm sorry to hear you encountered issues we thought to be fixed for the iPhone! The main problem right now is that the app was not finished for iPad and should not have been available to download on the iPad mini. My first question to help troubleshoot this issue is - was the app first bought on an ios phone and then later downloaded on an iPad? If it wasn't please let me know cause that's a massive issue and we will make sure you get a full refund! The second question is if it was bought on the iPhone is it working on your phone at all? I also sent you an email to troubleshoot things faster as when we respond to these reviews they take longer than a day to post. Thanks for bringing these issues to our attention. We appreciate you! :) - Abe from the Hormone Helper Team
app doesn’t work
Response from developer
Hey Asriel, thanks for reaching out and I'm truly sorry to hear our app has been giving you problems! These issues are extremely frustrating.. We dealt with these types of things often while we were building the app and I'm sorry to hear you encountered issues we thought to be fixed for the iPhone! The main problem right now is that the app was not finished for iPad and should not have been available to download on the iPad mini. My first question to help troubleshoot this issue is - was the app first bought on an ios phone and then later downloaded on an iPad? If it wasn't please let me know cause that's a massive issue and we will make sure you get a full refund! The second question is if it was bought on the iPhone is it working on your phone at all? I also sent you an email to troubleshoot things faster as when we respond to these reviews they take longer than a day to post. Thanks for bringing these issues to our attention. We appreciate you! :) - Abe from the Hormone Helper Team
Almost unusable
UI: Most of the buttons have no feedback or just don’t work, logging medications is not even that helpful as it sorts my medications in random order and sometimes from middle out order.
Video and Articles: I can only speak about the articles as non of the videos have sound or subtitles. The articles are underwhelming. They feel AI generated.
Med tracking: you can set up reminders to take your meds but tapping the reminder doesn’t log the meds, so you still have to manually go in an enter your meds.
Support: I’ve tried contacting support but the interface for submitting a bug report or help also doesn’t work, it just sits there, no feedback or anything.
Overall: this is a 1 out of 5 but I give it 2 for the fact that it’s the only app of it kind, but I shouldn’t be asking myself what my money paid for that a free app couldn’t already offer but yeesh there got to be a lot of improvement, I get more help from the basic Apple Reminders app…
This means so much
Response from developer
something to know, We are so glad that you are enjoying the app! It sounds like you've been on this journey for a long time. We are delighted that you chose Hormone Helper as a means to track your HRT!
Finally an App made for me!
Response from developer
Hsu tissue, Thank you for your review, we are so glad that you like the app!
