Not a good ride share program
This had potential to be a great and accessible shared ride service, except it’s not. Don’t expect to rely on this service if you are looking for a reliable way to commute in the city. Many times even calling over an hour in advance results in me still arriving late to my destination for several reasons including, poor ETA time, rides with no updates which results in you having to cancel AND occasionally pay to do so. In my particular city there is a great cultural and language barrier which prevents the driver from even being friendly. I’ve personally watched my ride arrive after an hour only to speed off in front of me to do random new pickup requests. Yes, the app lets you monitor all of this including your drivers location. Occasionally Drivers will even mark you as picked up when you are not, they will check off they have arrived at the location when they haven’t. I’ve gotten into cars that are filthy, with no seats, etc. They need a more serious background check to who they are hiring, many of the drivers are unfamiliar with the area, pooor driving skills, driving barefoot, rude, etc.
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