bigbasket User Reviews

SUPERMARKET GROCERY SUPPLIES PRIVATE LIMITED

Top reviews

Most RecentHighest RatedLowest Rated

Delivery on time

I am customer of BB for the past 2 years or so . One thing which I would love to appreciate is their timely delivery. No compromise on quality . What you choose , they deliver . Most of the products are available here which I don’t get elsewhere . I am more than satisfied from Big Basket .

veena grover

4 years ago

Response from developer

It is delightful to hear such positive words and it’s always a pleasure to serve our users.

Disappointing Fresh vegetables

Do not recommend. Poor quality of fresh veggies and fruits.

k@ly@90

4 years ago

Response from developer

We are sorry for the inconvenience caused, We request you to write us at appsupport@bigbasket.com along with the registered details. We will have this checked and update.

Ordering from abroad

Why can’t I order from UK for delivery in India ??

Bev Viegas

4 years ago

Response from developer

Sincere apologies for the trouble. Please share the details of your issue at appsupport@bigbasket.com so that we can look into it & assist you in the best possible way.

I love it!

Has become part of my life, cost and quality is admirable.

Emaadbhat

4 years ago

Excellent app for grocery delivery in Mumbai

ab77479

4 years ago

It’s great app for grocery shopping.

I use it everyday. It’s awesome app for grocery shopping. Always deliver on time.

Smartpatience

4 years ago

Sodexo added

Good to have Sodexo added as payment option. We are able to use BB our favorite place for buying organic stuff once again.

Abk76

4 years ago

Best service

I liked their delivery service as well the best part is that they have excellent customer service. They really care about their Customers and I hope they maintain the same in future if they want to grow more bigger.

EATalwar

4 years ago

Response from developer

It is delightful to hear such positive words and it’s always a pleasure to serve our users.

Life Saver especially at these times....

Due to the covid situation going out for groceries, bigbasket has made life simple and safe....
Thank you for all the work you do and especially your delivery team!!!

🤩🤩😊😊👏👏👏

4 years ago

App shows the items that are not available as available

Due to COVID we started ordering groceries through Big Basket , everytime we order atleast one item will be missed saying stock is not available but it will be listed as available in the app . Sometime delivery person says stock is available but we missed it . Finally we will not have the product in hand and top of it delivery charge will be applied as the total amount will be less than 600 after removing this item . Customer care doesn’t care to respond to questions . My opinion is these people are taking advantage as there is no competition in the market . Not only the app entire bigbasket system have underlying issues which are effecting end customers

Delivery person cancels the order without an attempt for the delivery and there is no proper response from the customer service or the app support . They simply respond to your reviews saying write it to app support but no one really cares

Show less

MohanaGondi

4 years ago

Response from developer

The inconvenience caused to you is deeply regretted. We would like to connect with you with regard to your experience with us. Can you provide us with your registered details at appsupport@bigbasket.com so that we can reach out?