bigbasket User Reviews

bigbasket : Grocery App
bigbasket : Grocery App
SUPERMARKET GROCERY SUPPLIES PRIVATE LIMITED

Top reviews

Reiview

Worst app they are not delivering in 10 mins it took 1 - 2 hours. Its showing it will deliver in 30 min in app.

Mr

Quality off vegetable below average

Bad customer support

I have cancelled the order after 2 hrs delay. I have tried to reach to customer service but were of no use. The only answer I got was, be patient and the items will be delivered by end of the day. I didn’t knew when to expect the items and had to cancel as I had other plans. Highly disappointed.

Response from developer

Please accept our sincere apologies. Can you please contact us at appsupport@bigbasket.com so that we can have a look into this right away?

Good quality and reliable delivery

Pleased with quality and convenience of online shopping.

Response from developer

Thank you for your review. Enjoy shopping & keep supporting us :)

Good service

Thank you

Response from developer

Thank you for your review. Enjoy shopping & keep supporting us :)

Amazing

Delivery man is very friendly and delivery is on time❀️

Response from developer

Thank you for taking the time to write about your experience with our services, we are glad to serve you.

Convenient and Reliable Grocery Shopping

I've been using the Big Basket app for quite some time now, and I must say, it has completely changed my grocery shopping experience. The app's user-friendly interface makes it incredibly easy to navigate through a wide range of products, from fresh produce to household essentials.

One of the things I appreciate most about Big Basket is the convenience it offers. With just a few taps on my phone, I can place an order anytime, anywhere, and have it delivered right to my doorstep. This has been a lifesaver, especially during busy weeks when I don't have time to visit the store.

What sets Big Basket apart is their commitment to quality. I've always received fresh, high-quality products, and the delivery is prompt and reliable. Plus, the app offers great deals and discounts, helping me save money on my grocery bills.

Overall, I highly recommend the Big Basket app to anyone looking for a convenient and reliable way to shop for groceries. It has definitely made my life easier, and I'm sure it will do the same for you.

Five stars all the way!
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Response from developer

We are very sorry to know about your experience with us. Please let us know your contact details at appsupport@bigbasket.com and we promise to get this resolved quickly.

Worst application

Such a fraud. They get payment right away but keep on canceling order. Not get my order and refund.

Response from developer

We apologize for the disappointment. Please share the contact details with us at appsupport@bigbasket.com. We will get in touch with you and do the needful. Thank you.

Awesome app, service and products

Big basket is very user friendly application to use. It saves lots of time because you can order all groceries and other items from the comfort of your home. Prices are reasonable. Service is awesome and super fast. Product quality and variety is very good and broad. Highly recommend this app for shopping.
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Response from developer

Your happiness is our happiness, thank you for the kind words you put a big smile on our face today!

Worst App User Interface

The experience of using this app has been the worst ever. It keeps refreshing to the home page every few secs. You cannot place a single order without getting frustrated with the Interface.

Response from developer

We are very sorry to know about your experience with us. Please let us know your contact details at appsupport@bigbasket.com and we promise to get this resolved quickly.

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