Leave a Review Jackpocket Lottery App
Great App!!
This app is truly a one stop shop!! You can play any national or state lotteries(in NJ at least), any way you want to play. You can set automatic buy-in thresholds so you never miss that big money drawing. When you win anything less than $600 it goes straight into your Jackpocket account, which you can use to play more or easily transfer to your bank account. And recently I hit on a couple tickets for a total of $1,580 which ended up being more than what could be cashed out. So they sent a UPS packing envelope with a thick and secure cardboard envelope inside containing my winning tickets and all documentation and tax paperwork to report and receive my winnings!! This company is absolutely a class act, and will continue to happily recommend on here and to anyone I talk to that’s interested in playing the lottery!! Thank you Jackpocket!!Show lessDale Church
Developer Response
We’re so pleased to hear that you’re enjoying Jackpocket! Thank you for taking the time to leave us such an amazing review! 😊No scam
I started using this app 1 month ago and I installed it because I’ve seen several winners and in the article said they won thru this app. I don’t see much advertised anywhere for it but when I read the reviews here I decided to give it a try. I can say I’m very happy. When I don’t feel like running out to get lottery tickets I just open the app and within a min I can purchase my tickets. They charge a very small fee when you fund your account: so $20 replenish they charge $2. BUT, they do not take any winning you win. I think that’s very fair. So today I won $4. I can decide to move it to my bank or buy more tickets. I’ll most likely buy more tickets. I don’t really spend a lot on the lottery like some people and I’m sure you could spend more with it at your finger tips, so play responsibly and enjoy. I love it.Show lessLori12_61
Developer Response
Thank you for sharing your thoughts, Lori12_61. We appreciate that you gave Jackpocket a shot and enjoyed! Please be assured that we share in your concerns about responsible gaming. Making the lottery better is part of our mission so we are a proud member of the National Council on Problem Gambling. We enforce daily spending limits and users can lower their daily limit anytime or exclude themselves from play. For assistance with your account, e-mail us at support@jackpocket.com.Scam?
Was enjoying this app after being invited by a friend until I received an email almost a WEEK after I joined saying my account was suspended due to “failed funding attempt” for an amount that I didn’t even try to fund? They won’t suspend my account until I pay back the amount that I “owe” them for this failed funding. When I contacted support about the situation I was told to look in my “funding history” where I found 1 inquiry that said funding had failed for a completely different amount (the amount I was planning to fund my account with) because my bank does not allow me to use a debit card for lottery. Simple fix, I added my bank account by routing and account number and was able to fund that amount instantly. My concern is if the funding FAILED (meaning it did not go through, in my experience) how do I OWE money? Especially an amount I did not try to fund.
#2 if this happened the day I opened my account and added money for the first time why am I being told I “OWE” money a week after this supposedly happened and AFTER I won close to $100 playing on this app? If someone supposedly “owes” you money why continue letting them buy tickets? Why did the “owed” amount not get taken out of the funds that were on the account? I don’t think it’s right that I would have to “pay back” money that I did not even spend or deposit.Show lessashleyelizabeth95xo
Developer Response
Hey there! My name is Kristen and I would love to communicate with you through our support email. I had previously sent you an email with more information regarding your account. If you did not receive my email, please check your spam folder as our emails may be filtered there. Please reach back out to me and I would be happy to assist you further!Great app just one hitch
I absolutely love Jackpocket. It helps when I don’t have to run back-and-forth to the store for tickets. I just open my app and buy tickets. The only issue I have is that I travel out of state every other week for business and when I’m out of state, I cannot buy my local tickets because it sees me as out of state. And sometimes when the state itself doesn’t have Jackpocket I missed the jackpots altogether I could probably buy before I leave if I knew the state didn’t have Jackpocket. so those are the only glitches. I don’t think it should run on GPS. I think it should run on your designated state. other than that I think it’s an awesome app. I’m glad we have it.Show lesssupertreat fan
No Brainer
This app makes playing the lottery so convenient and more enjoyable. It’s quite easy to select your own numbers or quick pick. You’ll never have to worry about misplacing a ticket again, either. Everything is in one place, right on the app. You can even join pools or create your own. Office lotto simplified!! The only thing to be aware of is there is a transaction fee you will pay when you fund your account. So if you can fund a higher amount, you’ll get the most bang for your buck. Each state is different, but in Colorado you can fund your account through PayPal or Venmo/Bank draft. The transaction fee is a small contribution to have the convenience of playing lotto from anywhere you take your phone! Good luck!Show lessNoCoVGal
Best Lottery App
Jackpocket is the best way to play lottery and is my favorite way to play lottery. I like how simple the application is for any person to use. It displays all different lottery games you can play and all the different choices to play each game individually. The app also allows you to transfer winnings directly into your bank account which saves you trips to the bank. The service fees are low and worth every cent. It also shows the big winners that have used Jackpocket so you know it’s playing fairly. I suggest you use this app when trying to play NY lottery games. I’m so happy I found out about this app I only wish I learned sooner. Thanks Jackpocket!!!!Show lessPapiChulo914
FINALLY HERE!
I’m so super happy that finally there is an app where we can stay in the comfort of our own home to buy lotto tickets. I’m really surprised there hasn’t been an app like JackPocket for some time now. And I was pleasantly surprised at how super easy the site is to navigate. Any and every question that you may ever have about playing the lottos, is very easily found in the JackPocket app. I’d only had the app for under a week, & I had already won $160. I have a budget, if I don’t have enough for that week to purchase a lotto ticket, I just don’t do it. But for as little as $1 you can get a lotto ticket.
Now, just waiting for the SCRATCH OFF TICKET App to be developed!Show lessPLWShook
Have not been mailed winning ticket. Edit: Received now
The app is well designed and intuitive to use. I’ve won a few lower prizes amounts and was immediately credited the winnings. No problems there. 8 days ago I won a prize just over the maximum allowed to redeem electronically. The ticket must be mailed in or presented in person at the local lotto office to claim a prize. That’s a lottery requirement not Jackpocket. If you win an amount over that maximum claim amount, Jackpocket emails and texts you about the prize. The email also includes a form to fill out to have your ticket mailed to “right away”. Still all good. I filled out the form shortly after receiving the email and have not received the ticket or tracking number for the ticket (promised when filling out the form). It’s been over a week, I’ve emailed support, and haven’t heard anything. Where is my ticket?
Edit: Rating updates from 1 to 3. Although I never received a response from support, the ticket was mailed by an individual to me right after I posted this review. I do wonder: If this was a much larger prize, how do you follow up if it never gets mailed? If the local person that picked up that ticket has a ticket worth a lot of money, what happens if they don’t send it/keep it?Show lessjezeeble
Developer Response
Hi there! We're so sorry to hear about your experience. Can you please reach out to our customer support team by emailing support@jackpocket.com, so that we can dive into this for you, if we haven't already helped you. Cheers!Affiliated with official lottery & legit
It meant a big deal to me that I could trust this app an it is a legit company I have gotten my money back into my account when I won and nothing negative has happened with them having my bank info other than me losing a bunch of money sadly!!! I wish I could win good an tell you how that works in a review but that has yet to happen other then $2-8 I could tell you the money is instantly into your playing account online an you can take it off an put it back into your bank account, but if you win more then that I am not sure how it works how legit it is etc.. I would also pix YOUR OWN NUMBERS u win more what’s great about auto pick here is you can see the choices they gave you & decide to delete whatever plays you don’t like an keep what you like! You aren’t stuck paying once you want to play them! It’s better then in person the fee is worth it for all this!
I’ll let you know what happens when I win an how that works out in a review too!
Best of luck to you allShow lessGuidette mommy
Developer Response
Hey there! Thank you for your feedback. We love to hear that you're loving the app! We hope to see that winning review soon! Good luck!Auto fund feature -tickets not actually purchased.
I somehow, I suppose, turned on the auto fund feature even though I don’t remember. When I went or my bank and saw it, I immediately turned it off. However, although I turned it off the money kept coming out of my bank with fees. The system said it was off, but it wasn’t. It would also turn off my safe web browsing in Norton. That’s how I realized that something was amiss. I kept getting messages thqt I wasn’t safely browsing; I’d turn the safe browse back on and it would be off again. Since it’s impossible to speak to someone, I submitted a ticket and got an immediate (automated) reply. They’ll get back to me. Well, they never did and yes I checked my spam.
While I liked the convenience of being able to play from my bed, I don’t want any app taking money out of my account. Therefore I don’t I’ll go back to the store method as I have lost trust in the security of my money. I also don’t understand why they don’t have a human to speak to. Surely they have enough money with the fees they charge.
On my last transaction I got an email telling me my tickets were ready to view. However, when I clicked the link they were not there and never appeared in my account. Please be careful.Show less86568854
Developer Response
Hey there! Our Autofund feature will not continue if the Autofund has been successfully turned off. We apologize for your experience and would love to help look into this further. Please contact our support team at support@jackpocket.com and we'd be happy to help provide more details on your Jackpocket account!
