Leave a Review Jackpocket Lottery App
Very disappointed with support
**Editing my review from 1 star to 3 stars because they ended up giving me the additional $20 but still disappointed I had to argue for it.**
I have been using this app for several months after it was recommended by co-workers. I like the convenience of purchasing tickets from my phone rather than going to a store. However, I feel scammed as they did not honor bonus credits for a referral. After I opened the app, I saw the referral fee was $30 instead of the usual $10. I immediately sent the link to my friend and within minutes he funded his account. After I saw only $10 in my account, I went back to the app and saw the offer of $30 was still there so I took a screen shot. Maybe an hour or so later, it was back to $10. After reaching out to support for assistance, they responded and said my friend had funded outside of the bonus period. I guess it’s back to purchasing tickets from the store until I can find another app.Show lessaolen22
It’s Easy and Convenient
Of course I haven’t been lucky enough to win anything but with that said it’s so easy to order a ticket on any of the lottery games and selecting my own numbers. I can purchase auto selected numbers at numerous places but this app lets you select your own numbers and then someone goes out on your behalf and purchases the tickets for you. It makes it more convenient than going to the establishment and handing your paper ticket to be scanned in. Plus you have a copy of the ticket in your account. This is a great app. Remember that you probably won’t win, it’s called gambling and it’s not easy to pick 6 numbers that will randomly hit, but it makes it so much easier to play. This app is great and easy!!!!Show lessJesseJames516
Subscription
I wanted to wait a few months to make sure what I suspected, was actually happening. And before I leave this review, the rest assured that I am very clear on the obnoxiously, low odds associated with playing the lottery. I've use this app for quite some time, and always purchased lottery tickets as each drawing comes up. I always won a few dollars, admittedly, always less than I spent, several times a month from my 6 to 10 lottery tickets every week. Then I subscribed to the auto play, where they play the games I want and debit my account automatically, every drawing. Since I did that, now, for several months, I have not won a single dollar. So I suspect that some thing is triggered in their system for people who have auto play set up, such that they will never win anything.Show lessklaar1
Jackpocket is the best
Love Jackpocket, it’s super easy to use, super quick, and just so convenient. Sometimes you may forget to play a number and in under 30 seconds Jackpocket is on your phone or computer, put your numbers in and you got your lottery tickets done! When you do win, the winnings go right into your account (you may have used your debit card-so it goes into bank account as cash or a credit card and it goes in as a credit to your account, but it’s in your account very quickly!)
After you pick your numbers, maybe a quick Jersey 5, you’ll get an email within 5 minutes showing you the printed ticket and what your numbers would be. It’s so simple. I’d recommend Jackpocket over and over again, I’ve never had a problem!Show lessJLPA715
Super Easy and Safe to Play-legit app
I have been playing lottery on Jackpocket since last year. I have won quite a bit as well. The convenience and safety unmeasurable. When you win the money shows up in your account and you can easily transfer it to your connected bank. If you win more than $609 on one ticket Jackpocket will safely mail your winning tick to take to claim center. I wish you could docusign for it and have it show up in your acvount or even straight to your bank account. But at sny rate it is legit, easy to play and easy to fund you Jackpocket account. Thank you to the creators of this. I love it!Show lessdjlisalove
can’t contact support easily
I love the app but when I went on vacation it detected my location and would not let me play. That was because of the state not yet being on board, which is fine, but I have been back for months and it still would not offer me the “play” option, prompting me to write to “my state” (where I was on vacation). I had no choice to but to send that email just to get rid of the prompt. You cannot clear prompts which I don’t like. I could not find the issue in support and could not contact them. I had to delete the app and reinstall it. Otherwise I really like it. I will have to turn off location for the app when I travel which is bad because on my last trip I really wanted to play. It just wouldn’t update my location afterwards.Show less5+@€3¥
Unbelievably User Friendly. The Legitimate Real Deal
Jackpocket is the real deal to play the lottery. Now that they are active in New York, I created a subscription to play Megamillions at 2 tickets per drawing. The subscription is automatically paid from my bank account. Jackpocket graphics are very pleasing, and the app is extremely user friendly. Any questions I have had have been answered clearly by the friendly customer service staff. Oh, not to be shut out of a shot at the latest Powerball Jackpot, I purchased two quick picks. No muss no fuss. All this with the convenience of my iPhone, as I sit in my living room. As good as it gets.Show lessFreeformphil
Very disappointing
Typically, I would’ve rated this app much higher as I have been using it for quite sometime now. I’ve always waited around half an hour before the drawings to purchase my tickets no matter which game I’m playing. However, Friday I wasn’t able to purchase tickets in this manner as the system kept giving me an error, even though it did allow me to add funds during this same timeframe, in which, they are paid a fee. I suppose I am a little disappointed as they received their monies for the transaction but I was denied being able to purchase my tickets for the 1.2B dollar jackpot… yeah, I know what the odds were but so did everyone else’s - it didn’t keep them from playing. I was denied this opportunity because their system couldn’t handle the load - technical difficulties! My suggestion to all who uses this app during high stake drawings - don’t wait till the last hour because chances are you will not be able to make your purchase!!! For all the naysayers, I’ve done it this way for several years and never had an issue.
From Texas,
Great DisappointmentShow lessSandmansr
Developer Response
We truly apologize for your experience! Our top priority is never allowing a customer's order that we can’t process. Cutoff times are subject to change based on volume when jackpots are high. We always recommend ordering your tickets as early as possible to ensure your order is included for the current drawing.Thank you for your understanding.It’s just terrible
The app works less percent of the time than your percent chances at actually winning the lottery. Got in once and it was working fine. Went to order some tickets and it just goes “oops something weird happened” and no longer works. I try tricks online on deleting and reinstalling on data. That works fine. I add funds just fine. Then it randomly goes “oops something weird happened” again. Nothing weird happened. Weird things don’t happened every time and to lots of other people. If you’re able to get the app to actually work, you’ll probably win because you’re super lucky. Terrible app that just never works. And it took my money just to no longer work again. The trick doesn’t work anymore. The app doesn’t work on different devices either. Just a terribly made app that scams 99% of people who try it. So try it, get lucky to have the app work, and I’m sure you’ll be a millionaire. Otherwise, you’re better off doing literally anything else.Show lessClayyy :)
Jackpocket app useless when you travel
Been trying to do something simple like add my tickets to a lotto pool. Since it requires your precise location, you can’t even join a lottery pool if traveling out of this app’s service area. Deleting… I’ll use Poolu instead. At least Poolu doesn’t require a precise location to add your tickets to a lotto pool. If you’ve already purchased the tickets, why is it necessary to provide access to your precise location just to add tickets to a lotto pool? The Jackpocket app is rather useless unless you’re within its service area and aren’t traveling out of its service area. For example, you can use it while in NYC or Oregon, but not in California or Arizona even though tickets can be purchased in these locations. You can purchase lotto tickets when in California, yet you can’t add your tickets to a lotto pool using the Jackpocket app while in California. Just dumb.Show lessSunshine-212199
