Leave a Review Arrowhead Mobile Banking
Quick inconvenient
This is my go to app. I have several apps that I deal with different Arrowhead Credit Union is a great app on the go. It’s a real introduction to live a remote off the grid and mobile in the future to come great job. Keep up the great work.SwaggerVill
Developer Response
Hi there, wow thank you for the kind words. We are happy to know you are enjoying the app and appreciate your feedback.Zelle doesn’t work properly
I love everything else about the app, but when I want to send money to someone through Zelle, I can do it only once. After that I put in their information in to send money, it says that that contact already exists and to select new information. But it doesn’t even show me that their information is in my app. So I have no way of sending them money more than once unless I have them request it from me. Very frustrating.Show lessMadMajesty
Developer Response
Hi there, thank you for sharing with us. We're here to help. If you’re in the app and need to make a second payment to someone, please use the magnifying glass icon to search for them rather than entering their details twice. Alternatively, you can try removing and then re-adding the contact, which often fixes this issue. If you’re still having trouble, please give us a call us at (800) 743-7228 for further assistance.Mobile app and customer service
Ever since I joined ACU, I NEVER had any issues and/or situation(s) that were not resolved. I was always offered support and/or options that may help me guide any of my accounts with opportunities. Even though the nearest ACU bank is about 4-4.5 hours away from my new home, I thought it would be inconvenient for any assistant I may have. Surprisingly, it’s not. The online banking and customer service department is pretty phenomenal. I look forward on backing with ACU personnel and with my future business. Thanks again to all ACU staff.
Desert SpritShow lessDesert Spirit
Developer Response
Hi there, thank you for taking the time to share with us. We appreciate it! We're happy to hear about your positive experiences with us, even from a distance. Providing excellent online banking services and dedicated customer support is always our goal. We look forward to continuing to serve you!