With the Hilton Grand Vacations mobile app HGVClub Members and Vacation Package Holders have direct access to all the outstanding content and functionality found online - all with a tap of their smartphone. Plus, Members will have a digital travel guide and interactive resort concierge designed to deliver a better experience before, during, and after a stay.
Note HGVClub Members and Vacation Package Holders:
If you have already created an account on the HGVClub Member Website (club.hiltongrandvacations.com) or the Vacation Package Holder Site (concierge.hiltongrandvacations.com), please Sign In with the email address and password you created during that process.
Key features include:
MY TRIP: View a snapshot of your trip details, including reservation information, on-property activities and dining options, as well as any events or promotions offered on property or near you during your stay
GUEST FEEDBACK: Provide your thoughts and feedback regarding your stay while you’re on vacation and once you return home
PUSH NOTIFICATIONS: Receive messages and alerts directly to your smartphone so you can stay informed and focused on enjoying your vacation
Plus unique features for Hilton Grand Vacations HGVClub Members:
MOBILE BOOKING: HGVClub Members can search for the perfect vacation with our new mobile-friendly booking engine. Choose “My Dates” if you know the exact dates you’d like to travel and only see availability for what you are looking for. If your dates are flexible, choose “Flex” and you can see availability across a range dates, or choose “Open Season” and see just what’s available during the Open Season rental window.
FRONT DESK MESSAGING: HGVClub Members can now chat with the front desk during their stay at many Hilton Grand Vacations resorts. This new feature allows you to quickly make requests and get answers to questions about your stay directly from our mobile app. The Front Desk Messaging feature will be available on the My Trip Dashboard throughout your stay at eligible HGV resorts.
CLUB GUIDE: Connect with fellow HGVClub Members in an online community where you can post questions and make or read recommendations on what to do during your trip
CLUB DASHBOARD: Make and manage reservations, points, membership details, and more...just like you would on the HGVClub website
Travel easier tomorrow…download the Hilton Grand Vacations App today.
Note:
-This app will only be accessible by Hilton Grand Vacations HGVClub Members, Hilton Grand Vacations Package Holders and Hilton
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Summary of user reviews
Positive highlights
🌟
This app hasExcellent app for managing Hilton Grand Vacations benefits
🏖️
This app hasGreat resorts with top-notch service and amenities
🤝
This app hasFriendly and accommodating staff
🧹
This app hasClean and well-maintained rooms and properties
🗺️
This app hasVariety of resort locations to choose from
💰
This app hasLong-term value and benefits of ownership
Negative highlights
🐢
This app hasSlow and unoptimized app performance, especially on iOS
🔍
This app hasLimited search and booking functionality compared to website
🤷♀️
This app hasInconsistent and unreliable app experience across devices
🚗
This app hasExpensive or limited parking options at some resorts
🛏️
This app hasOutdated and worn furnishings in some rooms
🔒
This app hasDifficulty accessing the app and booking for certain locations
What's New in Hilton Grand Vacations
3.3.8
April 16, 2024
We're always working behind the scenes to give you the best experience in the HGV mobile app. This release includes minor updates and various bug fixes.
I have tried to get this setup for over 2 years now. 2 separate sales presentations and always bounced from one group to another and nobody is able to get me into the HGV App. When I call the 888 number today they say it not active and has never been active. HUH!??? I told the person that the sales person had it up on his phone and was navigating through it. 1 year to build a website that is below par and another 2 years waiting for this. Can something ever be done? I have registered multiple times. I have deleted the app and re-loaded tried to recreate