Aloha! Welcome to the Hawaiian Airlines app! Our goal: smooth and worry-free travel experience when you travel with us. From streamlined booking to faster check-in, paperless boarding passes, and real-time flight notifications, you'll have everything you need for your travel needs, all in the palm of your hand.
Flight Booking — Search for flights and book a trip to your favorite destinations right in the app.
Enhanced Check-in Experience — Start your day of travel right. Check in up to 24 hours before your flight and your upcoming trip will be ready to view and manage on-the-go.
Trip Management — Once you’ve checked in, view, change or upgrade your seat, check that your flight is on time, see the upgrade list and more.
Mobile Boarding Pass — Access your boarding pass from the convenience of your phone. No paper printing needed! Boarding pass will automatically update if there's a change and is always accessible in the app, even if you are offline. You can also store it in your Apple Wallet.
Real-Time Notifications — Stay informed with up-to-the-minute notifications if your gate or flight time change.
Up-to-the-Minute Flight Status — Get the latest flight departure and arrival times, with ability to “watch” flights and get notified if things change.
Interactive Airport Maps — Get interactive indoor airport maps with turn-by-turn walking directions to your gate, baggage claim, restaurants and lounges at our busiest airports.
Chat with an Agent — Need help? Connect with a Hawaiian Airlines agent quickly and conveniently through the in-app chat and get answers to your questions when you need them.
In-Flight Entertainment — If you’re traveling on our A321neo aircraft, use the app to stream movies, TV shows and more from your mobile device.
Trip Planning — Need help planning an epic trip to Hawaii? Visit our Island Guide for information about each island’s unique character and recommendations for hikes, beaches, restaurants and more.
Standby / Upgrade Waitlist — Know where you are on the Standby or Upgrade list.
Rideshare — Quickly hail a ride from the app to or from the airport with rideshare companies Uber and Lyft.
Mahalo for downloading our app! We’re always making improvements and adding more features. For more information about the app, including frequently asked questions, please visit www.HawaiianAirlines.com/app.
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Summary of user reviews
Positive highlights
🔒
This app has- Supports Face ID for easy login
🎨
This app has- Clean and aesthetically pleasing design
🗺️
This app has- Detailed airport maps
🛫
This app has- Ability to easily access upcoming flight details
💻
This app has- Seamless check-in experience
Negative highlights
🐛
This app has- Frequent app crashes and bugs
🔑
This app has- Requires Hawaiian Miles number to login, no email option
🔍
This app has- Can't book flights directly through the app, redirects to website
🔒
This app has- No option to retrieve forgotten Hawaiian Miles number or password
🛒
This app has- Difficult to manage reservations and change flights
🍽️
This app has- Limited food and snack options on flights
🔍
This app has- TSA Precheck status not always displayed on boarding pass
What's New in Hawaiian Airlines
5.6.10
December 17, 2024
Aloha! This release includes minor improvements and bug fixes. Please email us at HAMobileApp@HawaiianAir.com with any feedback you may have. Mahalo!
I have had so much difficulty using this buggy app, the staff have been handballing my issues with my flights (which have not allowed enough time to get to an international fight). In addition, I went through the whole process of check in, and it won’t let me do it and I still need to go to a kiosk. I DO NOT recommend this airline or their app. Useless.