7 User Reviews

Top reviews

Literally isn’t working

Okay.. so please tell me why the app isn’t working at all. It won’t take me to the log-in page. And even the website through my browser isn’t working. I need to access my savings account and I can’t. I’ve been on hold with the company for ten minutes now. It rang and now has music playing. No one has come to the phone. What’s going on, Transact?!
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Rewards feature doesn’t work

Rewards feature doesn’t even work it’s not just with my account I’ve tried to do use it in the app it just sends me back to the Home Screen I also tried with safari did the smear thing and also had my friends and family try and it did the exact same thing fix your app Netspend

Horrible Can’t get into the system

I put 200 dollars into the card at ta 7-11 and haven’t been able to set up my account. Can’t get a hold of anyone. System keeps telling me something went wrong but won’t actually give me options to fix anything. Rats

Rewards feature doesn’t work

Rewards feature doesn’t even work it’s not just with my account I’ve tried to do use it in the app it just sends me back to the Home Screen I also tried with safari did the smear thing and also had my friends and family try and it did the exact same thing fix your app Netspend

Response from developer

We are sorry to hear you were not pleased with Netspend services. There are fees associated with our cards, but we do have several options available. If you have any questions or concerns with your Netspend card, please email us at social@netspend.com so we can assist you. Thank you.

It works

You can order a card, sign up, and log in. Theres no fee or shipping to ordering a card it’s free and you can add money to the 711 card at 711 stores and 711 ATMs they even have a map that shows you 711s were you can add money there’s always a fee for reloading it’s always around 3.95 for putting money into the card. There’s also a purchase fee it’s like $1.50 there’s also a move money feature were you can transfer money from banks and PayPal transfers there’s also a pay bills feature and a direct deposit feature were you can get your paycheck 2 days faster and no fees overall it’s pretty good.
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Response from developer

We are sorry to hear you were not pleased with Netspend services. There are fees associated with our cards, but we do have several options available. If you have any questions or concerns with your Netspend card, please email us at social@netspend.com so we can assist you. Thank you.

Scam for NETSPEND to collect data

Only reason for this app to exist is to let NETSPEND collect usage data for advertisements.

Scammming lowlifes

Avoid at all costs it’s complete scam.

broken 711

THE 711 TRANSACT APP WONT LOAD

Worst Customer Service Ever!

I was alerted to a potentially fraudulent charge on my account and I confirmed I didn’t make the charge. Instead of just refusing the charge, they shut down my whole account! I had over $200 on my card that I was using until payday. I was already annoyed that I couldn’t reach my money and the first representative told me I would receive a new card within three days. Five days passed and no card. The next two representatives were very unhelpful and I finally spoke to a supervisor who also didn’t seem to understand what she was doing. Terrible experience all around. My money should not be held hostage by them.
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Scam card

This card is a scam. Avoid if you don’t want to lose your identity to theft.

Apps never work and fraud claims aren’t approved

The apt never works on the first try. Sometimes closing and opening the app two times to get it to work when it does work. They like to temporarily approve claims but right before the 90 days they take the money back. They appear like a bank would, charging you a monthly fee to normally insure your money, but that charge is just to “keep your saving acct open” and that’s it. Left the account with negative the claim amount and switched my direct deposits.
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This app is a total SCAM!

I just bout this card and put 30$ on it for it to not even let me access my money, and they want me to talk to customer service for no reason. I want a refund and for this app and card service to be shut down. This is the 2nd time this has happened

Could not activate my card

this is the worst app and does not work

Refund

Do not buy card been waiting on a refund check for two months now HORRIBLE SERVICE

App problems

Is there away the app can get updated or fixed I can’t log in the app it gets so glitchy

Horrible

Why have an app that you can’t even activate the card . You want pictures of my personal documents yea right. Horrible give me back my money this is a prepaid card not a personal bank card clown

App does it work for iOS.

I have downloaded and deleted it many times thinking it’s me but right after downloading the app on my iPhone 13 I hit log in and it takes me to log in screen but as soon as I’m going to type my login info it goes back to main screen. Please fix this I been trying to upload my checks. I been logging in on the official website.
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Doesn’t even work

Save your money and time

Every transaction is $1
Every reload is $$
Will not link up 711 points to my account, to use them
Kind of rude …

Not working

I have the card and everything and can’t get logged on??? Keeps sending me in circles

Zero stars

Doesn’t let me login don’t download this app