Leave a Review Zain Jo
Bugs
Please fix the app bugs i cant log in and it requires a new password everytime when i set a new password it keeps loadingBrazyQ90
Unfriendly App
Need a major overhaul to become friendly and easy to navigate and find the needed services.
Just one example, you cannot find your package type easily.BeeDeeBeeDee
It takes for ever to talk with a manager
An issue cannot be solved by the customer service person, and catching a manager who can make a decision is impossible.szzun
Developer Response
Hello dear, could you please provide us with the details of the issue you are facing through online chat option in our app? Thank you!Customer service
You can’t reach any customer service employee
They ask for 0.05 JD for any customer service call !
And they didn’t answer 😂
I’m Zain customer since 2000
And they still have big mistakesHimoo1984
Developer Response
Hello dear, could you please provide us with the details of the issue you are facing through online chat option in our app? Thank you!Hi
Why are you guys raise my Blan charge without consuming with me that’s the second time in the role you cannot just raise the price without letting your customer know. That’s a very bad company. And we should boycott you . If you need to raise the plan you need to confirm it with your customer first.Show lessAce 4 Life
Developer Response
Hello dear, could you please provide us with the details of the issue you are facing through online chat option in our app? Thank you!I can't even register
when I type the confirmation pin nothing happens & the confirm button does nothing!_n@d4_
Developer Response
Hello, could you please provide us with the error through the following email along with your number so we can help you: Zainjoapp@jo.zain.com Thank you!Slow
Such a slow and dumb app for a big telecommunication company. Takes forever to open the credit card page to pay for services. Unless it’s designed like that so you have to go buy it from a store with extra fees!! Never know!Laffytaffy84
Developer Response
Hello, could you please provide us with the error through the following email along with your number so we can help you: Zainjoapp@jo.zain.com Thank you!Worst app ever اسوأ تطبيق
When i pay with Visa they deduct the amount but its never added to my balance unless i contact customer support every single time 👎
عند الدفع بالفيزا يخصم المبلغ لكن لا تتم اضافته الا اذا تواصلت مع خدمة العملاءLoooooooooooooooool33123
Developer Response
مرحباً، يرجى تزويدنا بالرقم مع الخطأ الذي يظهر لك من خلال البريد الالكتروني التالي لنتمكن من مساعدتك: Zainjoapp@jo.zain.com شكراً.Great app!
Very easy to use, it's easy to recharge and renew your subscription. Great phone company.Moe and later
Developer Response
Thank you so much Moe! Glad to be at your service..
Great app 😊
Do appreciate the serviceAZreba25
Developer Response
Thank you so much! We're glad to be at your service! 🌹
