Leave a Review Zain Jo
Zero Support & Fake Charges!!!
1) Zain will not hesitate to stop your account, if you exceed an imaginary limit (they set but don’t tell you about)- even if you exceed it by 1 JD. Yet Zain will take weeks and weeks to correct any mistake to refund any amount, that they incorrectly debited from your account.
2) Zain knows about, and therefore SUPPORTS, the fake MMS advertising that automatically CHARGES you REPEATEDLY every few days. This may take you a while to notice on your bill. They will eventually will stop if you call them, BUT will never refund the debited amounts.
They will tell you that you approved these charges BUT PROVIDE NO PROOF.Show lessDeveloper Response
Hello dear, we apologize for any inconvenience has been caused, please send us the details of your inquiry through online chat option in our app so that we can help you, Thank you!Keeps crashing
It keeps crashing when registering a new accountDeveloper Response
Hello dear, Could you please provide us with your number and your phone's type through the following email to be able to help you: ZainJoApp@jo.zain.com Thank you.Cool
Idk what to write hereFortnite
I bought Wi-Fi to play Fortnite and my ping changed from 1,100 to 30!!!! AMAZING APPLICATION🤩🤩🤩🤩Developer Response
Thank you so much Saif! We're glad to be at your service. 😍❤Doesn’t start
The app since update wont startVery bad
Real very bad appThe layout is confusing
Unable to pay bills, very primitive app.It’s crashing
Not working keeps crashingSign in with wifi
App was working perfect with wifi connection. Recently it is not working properly with wifi. Always ask me to enter mobile number and password.Developer Response
Hello Ehab, thank you for your feedback, please make sure to update the application to the latest version then to save the password from the main application page to avoid thisDear Developers,
This is genuinely one of the worst apps I have ever used in my entire life.
It is a UX/UI nightmare. Incredibly unfriendly, hidden menus, bloated, disgusting.
Please hire someone to give you proper feedback for your tech team, because this is downright embarrassing.