Leave a Review Louis Vuitton
This App is SO SLOW!
Whereas other online shopping apps taking less than a second or so to navigate through and load a page, this app’s U.I. takes anywhere between 30-60 seconds to load, if it even loads at all in some instances (especially when clicking on the shopping cart). Also, orders are missing from order history, and don’t reflect the most current order status. For a company worth hundreds of billions, it appears they’re not investing anything in optimizing the customer experience within their mobile app.Show lessInfamousSTAR206
So glitchy and slow
For a high end reputable retail of hand bags.. this is the worse online store app I’ve experienced.
Even when you remove items from cart because inventory is not available, it won’t refresh so every time you try to log in.. the cart still shows the same items not available. I can’t purchase because the items that are available because of this issue. No wonder nothing is in inventory because of the app system is glitchy. This version is less than a month old. How can the app be this bad for this high end retail of handbags???Show lessThu-Le
Low Quality Tech for Such an Expensive Brand
The Louis Vuitton app is horrible. Such low quality app technology for a company with such an expensive price point. Very buggy; constantly logs me out or requires me to log in multiple times. Can’t access my wishlist half the time. Items disappear and reappear in my shopping cart without touching anything. Whenever I update personal information in the Settings section it never saves. Overall not a great online shopping experience to purchase from LV given I live in an area where there is no boutique close by. Disappointing.Show lessAnGizzzLe
Purchases
The app does not correlate with the online or store bought items. Items I have purchased in the store so not populate or reflect on the app. Which would make you unable to start a repair on you own . Other glitches such as my profile updates made online do not reflect in the app. Showing me as Mr. abs not Ms. in two different areas of the app. App is updated to current version.Show lessEbeneGirl
Useless
Useless app. I had to download to try and get my Louis purse repaired. The stupid thing won’t even let me sign in. It either redirects back to the sign in page or to an error page.bobbers673
Only thing missing
I wish they would include a filter for what is available online, like the website does. That would make browsing a lot easier.K.yleRichards
Does Not Show Product Availability
When it says “Find in Store” I assume there should be a status of availability for a particular product. Instead of wasting time telling us to call and ask if it is available, I expect a much more convenient way of checking if a product is available. What happened to that?rogerdealien
Error when adding travel
I love the watch and love the travel fave since I travel a lot. Currently I cannot add travel, when I try to manually add it I get and error at the end, and when I send to the email address it never pairs. PLEASE HELP!Wilmywood23
App Feedback
Decent app that I really just use to discover pieces and then contact my SA to order. It is organized in a very simple way to browse products.
My only complaint is regarding the find in store function. While the website lets you filter the store list to only include locations that have the item in stock, the app has no such filter. It just gives you a list of stores near you or around the world.
Wish they would fix that.Show lessModestJesse
Bad service
They had my mom waiting for 15 mins in the custom service looking for some that speaks Spanish and after all no one speaked Spanish and then they told my mom they were gonna give her over night shipping for free because she called on monday there was another problem on Monday that’s how she got the free shipping but today is Thursday and they said it was gonna come In on Wednesday then she waited and it didn’t come and today she called and they didn’t give her no tracking info then they said it was out of stock even though she already ordered it when it was in stock and she wanted a refund so we could go to the store and buy it and they said it would take 2-7 business days that’s ridiculous!!Show lessAndrew;)))
