Live Reviews:
Addison Lee: Taxis & Couriers

Addison Lee: Taxis & Couriers

Cars, Couriers & Black Taxis

⭐️4.5 / 5
Rating
🙌52
Ratings
📼6 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of Addison Lee

8.27.1

June 24, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.27.1: Bug fixes and internal improvements Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.27.0

May 31, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.27: Bug fixes and internal improvements Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.26.2

May 15, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.26.2: Bug fixes and internal improvements Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.26.1

May 10, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.26: Improved UI for tracking a driver Improved address search performance Bug fixes and internal improvements Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.26.0

May 9, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.26: Improved UI for tracking a driver Improved address search performance Bug fixes and internal improvements Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.25.1

April 16, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.25.1: - New enhanced user authentication approach - Bug fixes and internal improvements. Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.25.0

January 25, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.24.5: - Bug fixes and internal improvements. Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.24.1

January 8, 2024

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.24.1: - Bug fixes and internal improvements. Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.24.0

December 4, 2023

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.24: - Bug fixes and internal improvements. Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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8.23.0

October 12, 2023

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services. Here’s a summary of what has changed in version 8.23: - Bug fixes and internal improvements. Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
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Price History of Addison Lee

Description of Addison Lee

Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion. Download Our Taxi App and Request a Ride with Addison Lee! Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles On-demand: taxis in under 10 minutes in central London London's most sustainable taxi and minicab company Prebook up-to-12 months in advance Airport rides with flight tracking Business & personal accounts We deliver parcels too with London's largest same-day courier fleet 24/7 Customer Support Addison Lee: London's Premium Taxi App We Guarantee: Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered. Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women. Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services. Licensed; by Transport for London: The only large operator in London with a full 5-year license. Customer satisfaction: with a Trust pilot score of 4.2 Driver Ratings: Review and rate drivers in the app. The boring stuff.... By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
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Addison Lee: FAQ

Is Addison Lee iPad-friendly?

No, the Addison Lee software is not iPad-compatible.
Addison Lee was created by Addison Lee Plc.
The minimum iOS version for the Addison Lee app is 15.0.
The rating of 4.5 out of 5 that Addison Lee has received from users is outstanding.
The Addison Lee App Relates To The Travel Genre.
The current version of the Addison Lee app is 8.27.1.
July 4, 2024 is the date of the latest Addison Lee update.
Addison Lee was introduced to the market on February 6, 2023.
Contains nothing objectionable, appropriate for all ages.
Addison Lee can be used in English.
No, Addison Lee is not featured on Apple Arcade.
No, Addison Lee does not include options for in-app purchases.
Sorry, Addison Lee is not specifically engineered for compatibility with Apple Vision Pro.

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Reviews of Addison Lee

  • Code?

    I’m trying to download the app but AL has yet to text me the code required to activate the app. Very frustrating
  • No confirmation number sent

    Cannot load app because unable to get confirmation number on a US phone. Technical help required. (And yes, I received all other texts to me from other persons, just not AL)

    Developer Response

    Hello, I'm very sorry to hear this. Please send an email to customer.relations@addisonlee.com and provide the email address and contact number you have used, the team will then be able to give you your confirmation code.
  • Not a great app, but an excellent car service

    First of all, the service that Addison Lee provides is excellent. Unfortunately, it's not reflected in the ease of use or features on the app itself.

    The app doesn't allow one to see reservations unless they were booked through the app, and even then, it's not easy to figure out how to find them. Even more annoying is that notifications come in and disappear and are not easily retrieved through the app. Finally, I could not find a way to find a phone number to call Addison Lee.

    Perhaps some of these difficulties were because I just got them off of the long flight, but I think the app needs some serious rework.

    Developer Response

    Good afternoon, I am sorry to hear you have experienced issues with our app. Please email to customerrelations@addisonlee.com so we could assist you further.