Leave a Review Heathrow Express
Easy to use and book tickets
Never used an app like this before. Easy to use, purchased tickets. Email client saw messages as potential spam, but easy to mark as not spam.Involuntary Updates
Most people are using this app to get onto a train, so when you force an update when trying to get ticket information it most likely causes your customers to miss a train. Not helpful at all.Complex login at worst times
It logs out every time. Requires complex login while your train is leaving. I get security, but there are several changes long overdue to support customer experience. Remember device, add face recognition, stay logged in, integrate with LastPass. Anything…