Leave a Review HotSpot Parking Transit Taxis
Garbage app and money grab
Just get coins or deal with getting a ticket if this is the app you have to use for parking. What a rip off. Not gonna waste my time further explaining everything wrong when all the other reviews do it perfectly well already. Shame on the app makers and all the city’s that use this app.Awk111
Developer Response
Hi there, We are sorry to hear you feel this way, if you do decide you would like to provide further details in relation to the issues mentioned, our team can be reached at support@htsp.ca, we would love to hear your feedback. HotSpot ParkingForced account and $10 to park
Very unhappy with this app. I didn’t have coins (who does these days) so saw that I could use this app up pay my $1.25 parking fee. After spending way too long setting it up (no auto-fill on Apple platforms, no Apple Pay), it forced me to give them $10 to pay my $1.25 fee. And there is no way to get the balance back.
Terrible business practice and I will avoid this app in the future. Now I’m worried that I’ve given my credit card to an untrustworthy company.Show lessrcope
Developer Response
Hi there, If you have any unused funds you would like returned to you, we are more than happy to refund you. Please reach out to support@htsp.ca so a member of our team can assist you with this. Thank you, HotSpot ParkingGreat app
Only have to put credit card once.
I personally would need an alarm for when I run out of time , but it has a time stamp in hours and minutes left.Jay Abramski
Developer Response
Thank you for the great review Jay!Love Canadian Apps!
By far the easiest and most friendly parking app ever. Refunds for not using the entire time you parked? Parking rates that don’t break the bank? We almost feel guilty about how easy and inexpensive this is.
Chicago, you are on notice!!!!!!!!!!Scarlett Puppers
Developer Response
Thank you for the great review!Worse parking app I’ve ever used
The programming on this is not user friendly. It is not intuitive and it is not delivering the info you need to know if you’ve paid for parking or not. So you go on your way thinking you’ve paid, but oops! Just kidding, you didn’t.
If your municipality looking for a parking payment manager, find a different company. Even the law enforcement employees refuse to use this to pay for parking.
I’d give it a -5 if I could. This needs to be redevelopedShow lesskeep it clean, please
Developer Response
Hi there, Can you please send us an email at support@htsp.ca further explaining where we can improve? We would love to hear your feedback. Thank you, HotSpot ParkingHorrible UI, Blatant Money Grab
Why on earth does anyone ever decide to use this service for their parking? They force you to add $10 to your wallet to pay $1.25 for parking. I visited a town with them once and now I just straight up lost that extra money. Why can’t you just be like ParkingKitty and take the amount that I need to spend and charge a small fee instead of making me waste money like that. On principal I’d rather get a parking ticket than have to deal with this ridiculous, money-grabbing app. On top of that, the signup process is exceedingly slow, and isn’t coded to work with Apple’s autofill, so I had to manually type everything in. Just bad all the way around.Show lesspvanderen
Developer Response
Hi there, We are sorry to hear you feel this way, we do have products such as QR codes that allow you to scan and pay only for the parking time you require in lieu of creating an account, if you would like to hear more about these, please send us an email at support@htsp.ca. Also, if you have any remaining money you would like refunded to you, we are happy to return this to you if you send us an email or give us a call at 1-855-712-5888. Thank you, HotSpot ParkingStupid
Forced to download an app and use my email to create a log in to pay a ticket, which exited the app and brought me to my web browser. Its like they don’t want to get paid or somethingshrigzbnru
Developer Response
Hi there, We apologize for any issues you ran into, if you still require assistance, please call us at 1-855-712-5888, our support team is ready to assist you. Thank you, HotSpot ParkingPC
Got this when in Jasper. Gave up after a half hour. 5G service available and took forever to load. Talking to the locals and when you mention the app they laugh out loud. They say it is the joke of the town. Use the kiosks it will save you a headache at least in Jasper. Deleting this app NOWPark not
Developer Response
Hi PC, We apologize for any issues you encountered while trying to get registered for the app, our support line is always available at 1-855-712-5888 to assist in quickly getting you on your way as well as answering any potential questions you may have. HotSpot Support TeamPlease make it streamlined
Very frustrating experience to park as a visitor. Buggy app and long sign up process just to park my car. Add a guest feature that is extremely easy to quickly park.SharkeySpizz
Developer Response
Hi Sharkey, We are sorry to hear you had a negative experience with the app, if you want to share more details relating to the bug mentioned, we can be reached at support@htsp.ca or 1-855-712-5888, we would love to here your feedback to be fix any potential issues. HotSpot Support TeamThey want monthly$
What a shame and money grabKurolap
Developer Response
Hi Kurolap, We are sorry to hear you feel this way, if you have any questions about associated costs, you can reach out to support@htsp.ca for more details. HotSpot Support Team
