Leave a Review HotSpot Parking Transit Taxis
Absolutely terrible
How any town could pick this service is beyond me. The app is absolute trash, requires you to make an account and add a credit card and even then it doesn’t work properly. But it doesn’t matter because you either need to have a pocket full of change or use this app. Parking apps need to let you get in, add a car, and pay with Apple Pay. This app failed at this.Show lessRGSx256
Developer Response
Hi there, In many of our locations, we do offer alternatives to the app itself such as our QR codes or Tap to pay signs that operate using Apple/Google pay or allow you to pay with credit card directly. As our services expand, we hope to introduce these products into more communities, we apologize for the inconvenience this has caused you.Minimum Funds Required in Wallet is Theft
Leave it to Clackamas County to use this garbage app for their parking fees. There is absolutely no reason that I should have to add $10 to my “wallet” instead of just paying as I go. Portland uses Parking Kitty, which is FAR superior to this money-grab and lets you pay for only the amount of time that you’re parked. So I had to blow $10 today to park for an hour. I love being a taxpayer in this county, it’s great!Show lesscwdisc
Developer Response
Hi there, We do have alternatives such as out Tap to Pay Signs which operate using Apple or Google Pay which allows you to pay only for the time you select. If you have any money left in your account you would like refunded, please email our support team at support@htsp.ca. HotSpot Support TeamWh
whenever I need to catch a bus the app crashes 😭tombkmackinsgo
Developer Response
Hi there, Can you please email our support team with some more details (Phone type, app version, specific routes and cities). We will look into the problem and get this fixed as soon as possible, our email is support@htsp.ca.Waht
How do i remove transit passes cuz im trying to use my transitnaccount for my new phone and it isnt letting me remove ornadd passescsbsjdjdndjdhdjjf
Developer Response
Hi there, Please email us at support@htsp.ca with your student ID number included in the message, with this we will be able to reset the pass for you. HotSpot Support TeamMy city isn’t listed.
Oregon, Virginia and Wisconsin were the only three options when prompted to select state. No New York City? Who needs help parking more than NYC? Doesn’t work!parking in Brooklyn
Developer Response
Hi there, We apologize, we currently only operate only in a few cities in the U.S.A. however we are working on expanding into new markets in the Country.$10 minimum charge on 1$ parking. Scam
This app is a scam. 1$ parking for 2 hours and there's a $10 minimum charge.
Won't let me delete info I had in the app and won't let me delete my profile when I click said button. Whoever in the city decided to use this app for public parking must be getting a cut.n0quarter
Developer Response
Hi there, We can provide you with a refund of any balance currently on your account if you reach out to support@htsp.ca. HotSpot Customer SupportA scam, pure and simple
There is no good reason at all to require a “wallet” where money is added in $10 increments. This is nothing more than a money grab. The app developers must be paying off some government officials, else there is no good reason why this app should be used by the municipalities that have adopted it.Eryczek44
Requires monthly fee or $10 minimum
This is crazy for someone driving through to park once. Also takes like 15 minutes to enter all the requested information instead of just letting you pay.MrFractal
Developer Response
Hi there, We do offer other quicker options to pay for parking without adding those wallet funds such the ability to tap to pay using a credit card or also using Apple/G-Pay. If you have any questions about these, please reach out at support@htsp.ca. HotSpot Customer SupportLicense Plate
Won’t accept my PEI license plate.brianboruu
Developer Response
Hi, If you could please contact us at support@htsp.ca or call us at 1 855 712 5888. Our team can look into your account and figure out what had happened. HotSpot Customer SupportBad on all fronts
First, it’s annoying enough that you have to sign up with an email in addition to your mobile number, when the latter should be enough. Second, the app requires you to enter your CC by hand — no scanning or auto filling is allowed. Third, requiring preloading funds instead of charging per session is even more awful. But charging a “membership fee” on top of all that? Sorry, I’m taking my 30 minutes free parking and feeding the meter instead.Show lessgeo.dj
