Booksy Biz User Reviews

Booksy Biz: For Businesses
Booksy Biz: For Businesses
Booksy International sp. z o.o.

Reviews Summary

Top reviews

Eddey Barber

I been using the booksy app for more than 3 weeks and My businesses going very good and easy since. I will recommend it for everyone

Not as great as it seems

Honestly with all the rants and raves of how great this app is I was disappointed. It is so basic that you literally can just use your phone calendar. It wasn’t taking deposits either. The square is was better which I left for Booksy. It’s just not anything worth $30a month for. It’s just not all that. I thought because “everyone” seemed to have it and they advertise it on Instagram so much that it would be more useful. I am going to end my subscription soon. I need deposits left for my business. And the point of this is to be easy and less stress on any business owner. I still have to get a deposit first before I book them in verses booking their own appointments. So I dono. I also would like to adjust pricing for specials rather than have to ad a whole new service all over again. It’s annoying to write a note to the client about the price and remind myself that this is really what the balance is. Wack
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Bitter sweet

Booksy helped my business so much and I love it for the features I can use. However It's a little on the high end I only im only able to use it for booking which I will say is really awesome! I also love it for a message blast but I rarely use it there are many things I wish were available through the app I wish it gave me my potential cash intake based upon appointments scheduled daily like other apps that I've tried, the only way to find out is through going into each appointment and cashing out and I don't always remember or have time to do that at the end of each cut or day. There should be an option for that to be automatic or not . I also don't like that it doesn't link in with my phone calendar. I've been with booksy for two years and complained about these features from the start but paying $25 a month and it still hasn't been updated I may find something else for my clients to use. I just didn't want to change because that's alot for my clients bit I'm really considering it. Other than that the app is Absolutely the best of those features don't matter to you they do me.
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Massage

Very good service

Great platform but product support is poor.

BooksyBIZ is a great app providing a host of features that help manage and review business performance. However, help files are not easy to find, which is frustrating. A link in the app to a library of help files would be a very welcome addition.
Seeking assistance via the online chat facility and email, in my experience, has been painfully slow and frustrating.
Had the app been a free service poor customer support would be forgivable, but as a paying customer I expect a better service.
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Not good anymore

When I first started using this app it was awesome. There were some things like instead of a closing time i would prefer a “last appointment” time. In the past two months clients are having complications booking appointments. They are prompted to make new accounts. The app tells them I’m booked when I’m not. I’m constantly having to make the appointments for the client when it’s supposed to be client friendly and that defeats the purpose. I’ve had clients show up for appointments that never showed up on my end nor did I receive an email for it. Client had their confirmation email to prove she booked it tho. When I try to chat with support they’re not responding in a timely manner and even when I give client names whoever had issues, Booksy’s text support can’t find the issue. Sorry but too many glitches to stay with this company. Clients are frustrated and so am I. I wished this would have worked better for me.
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Best hairdresser app ever

This is the best App ever! It's simple, basic and more then one member can use it :-)!
I love love love it!! And I have tried 100s of different apps but nothing compares!

Response from developer

We are glad to hear that our product meets your expectations. You have a right to be satisfied with whatever you purchase from us. You deserve good value for your money. :)

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