Really bad customer service
Well , I’ve spent bunch of money one shopping on Shopbop, and last nite I made wrong order I was trying to cancel some items. I called the customer service many times , no body pick up! Then I emailed them , they told me they have to wait the warehouse get back to them , I canceled a order before , I never been told I have to wait for warehouse get back , then they can cancel it ! Then I called them , a guy picked it up , he was showing attitude and very very rude , almost yelled at me , he didn’t solve any problems, and hang up! This morning I called them again, I just realized I been blocked on the phone assist system, now they don’t ship my order , and they don’t get my money back either ! ! I never thought I would get this treatment from them !all my good experiences have been ruined by that guy ! 🙃
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Nightmare to use
Checkout page doesn’t load most of the time if at all and the codes don’t actually work.
Great app & webstore!
I recently discovered Shopbop & I’m glad I did. The app is pretty seamless and easy to navigate. My orders have all come wickedly fast. I purchased FL&L earrings and was relieved to see they were carefully wrapped in the box. My only suggestions to better this app would be able to have custom searches saved (ex: “my size”) so you don’t have to refiler it every time. Not necessary, of course, but it would be nice! :)
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Consistent
Always quick to process and always i get the right products.
I recommend Shopbop
Shopbop is a great website. I have been shopping on this site for 10 to 15 years and have never had a problem
Great selection and great service. As a Canadian I especially appreciate the Free Shipping
Love you ShopBop. 🍀❤️✋👍🍀
Great selection and great service. As a Canadian I especially appreciate the Free Shipping
Love you ShopBop. 🍀❤️✋👍🍀
Favorite place to Shop
I’ve never thought I’d trust buying online! But when I did use Shopbop I got addicted and satisfied every time I receive a package!
The only issue I faced was colors not matching the picture and I told customer service about it and they were very helpful and appreciated the feedback.
I still use the app and I started buying for my own daughters 😁
The only issue I faced was colors not matching the picture and I told customer service about it and they were very helpful and appreciated the feedback.
I still use the app and I started buying for my own daughters 😁
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10 years and going strong
I’ve been using this app for at least 10 years and it never fails to disappoint. Shopbop 4 life. Love you.
Fashion must
I feel happy every time I check every day new gorgeous stuff, the only concern is sometimes pice exaggerating and duties to Canada is Extremely hight , other than this,is my favorite fashion app
App features
I love the fact that they tell you the size the model(s) in the photos have on and the zooming capability. This helps me get a better understanding of how the item will fit on my, 80% of the time sizing is spot on! My return rate is very low, for a app store!
Thanks Shop Bop!
Thanks Shop Bop!
Love shopping Shopbop
Shopbop has been my go to for years and the app makes it easy to find what I am looking for. The notifications are great so I never miss a sale and especially my ❤️’s!
