Leave a Review Free People
FP Great Ideas, Poor Quality
I’ve been shopping w/FP since they first came about. I bought my first pieces from Marshal Fields (Macys). I just loved what I had found! It was new, it was different, & it was Boho! Just my style. Then came the catalogs, the boutiques. Soon it was online.
Their pieces were exciting, unlike I ever seen before. Soon ALL my clothes came from them. But, I started to see Great ideas, but poor quality! The sizing is all over the place; you never know if your size is going to fit!! Then let me tell you about Customer Service; recently I returned two items, I talked to about six people to receive my refund! I am NOT the only customer who is upset with them! Just go and read some of the comments on their site. You will see what I am saying!! Also the look I loved is gone. It has changed drastically in the last years!! And their items are NOT cheap! $30-$100+ for a tee.
Look and you shall see! And I hope that you don’t have to return anything! What I went through-I should’ve gotten paid $140+ for a pair of shorts…. 😫Show lessCherie 25
…it’s Free People.
Somewhere on their marketing materials, I’ve seen their slogan, “Oh, it’s free people” as a response to compliments. I say that all the time! I buy all of my clothes from Free People. I love that I can find it on my phone, order my size and 99% of the time, it fits. I love that they show the dresses on different models with different body types. I am an hourglass extra small, so seeing it on the models helps me a lot. I will often buy the same dress in multiple colors because I know how it’s going to fit on me. I am not a shopper. Free People makes it very easy for me to have a great wardrobe. Keep up the good work.Show lessMissAlysia
Huge fan
I'm a very big fan of FreePeople. Great customer service. Good product. Especially if you are a plus size girl looking for some fashion. I sometimes feel some reservations because I'm not sure how sustainable their clothing is. For example, I don't know if they use sweat farms or labor from Third World countries, and how they use those resources. I enjoy the in-store experience and the online experience. My only big complaint is that they have some kind of cookies problem, where when a logged in user tries to leave a review, it will tell them upon the submission of a second review that their user ID is already in use for that reason, I have three different user ID is that I post reviews under. This is very frustrating reality that they haven't been able to fix- either online or in the mobile app!Show lessHappy Leighster