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App in Bulgarian
Can’t use the app as it is in Bulgarian. No idea how to change to English as I don’t speak BulgarianDeveloper Response
When installing the app, you will find an option to select a language (we provide support for Bulgarian and English). In case you missed this step, simply click on the menu, and you will instantly find a 'Language' option where you can change your preferred language at any time. Would you kindly consider revising your review, as this option has always been available?Пътник
Excellent serviceGood!
Good!Great app
This app is great , there is away available taxis, even at 05:00AM. Great prices!!!Не бих повторил
Колата дойде мръсна, шофьорът пушеше и беше отворил всички прозорци (про положение, че навън е минус 5). Изтрих аппа и повече не бих повторил.
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Avoid this service in Sofia - dirty cabs and the drivers are smoking.Great service and drivers. Just needs more features
Sofia - So far I’ve always been very very happy with drivers and how fast it finds drivers.
Missing features are sending notes to drivers before driver is selected and multiple destination trips.
That said, I’ve had no problem asking for round trip or multi destination trips even during peek hours.Show lessMost anti-consumer feature ever in an app
Overall the App is okay, but there is a feature in it that ruins everything.
The feature in question: Expanding your search by adding +1lv to your bill each time.
This feature is hard to beat in the anti-consumer department because it incentivises drivers to make you wait until you give in and start adding money to your bill. This creates the opportunity for drivers to effectively force you to add tips to your bill. This drives prices up and increases waiting time for the user, terrible experience.
I love the fact that you can add a tip and pay with the app directly, but tips should be rewards for great service, not forced on the user to even get a cab to begin with.
This feature needs to be urgently removed. Look at Uber, there is a reason drivers don't see who tips what and who rates them how. Increase features that make drives and consumers cooperate. People will do what you incentivise them to do, if you tell them they must exploit their clients to increase their income they will unwaveringly do so.
Absolutely abominable idea.
Another Bulgarian piece of software that is so distinctly Bulgarian.Show lessFriendly and professional
It was a Very pleasant trip with a friendly and professional driverGreat idea, not so great app
Initially worked well, then stoped working on iPhone XS when I needed it most. Can’t really on it.You can’t get taxi in peak hours
Useless app. In peak hours when the taxi companies can’t find you a car -the app can’t either.