Leave a Review Valley Strong DataMobile
The remote check deposit function doesn’t work well
The remote check deposit function does not work well. The images my phone takes if the check look great, but the datamobile app seems to reduce the quality for upload, probably to reduce the file size, but the images it uploads to the bank are very poor quality, and the bank is rejecting them as illegible. They need to fix this.Show lessLastkrell
Widget issue
Since the Feb 2019 bug fix upgrade the widget on my iphone 7 won’t load. Otherwise seems to work okgo2pismobeach
Worse banking app out of all the banks
This app is the worst out of all the other banks. I have friends that use Bank of America,Chase, and others and there apps are well constructed and easy to use. For me it won’t even let me sign up. It’s sad how I can’t check my balance from my phone and I am really thinking about changing banks due to this.Show lessLuis_ibarra21
Apple Watch
Anyone know how to use this app on Apple Watch I have it downloaded and it says I have to add a account to the view list but I don’t see an opening for that on my app on my phoneJellyfish BOB
CANNOT BE TRUSTED
I checked my balance information and there appeared to be more money in my checking account than I remembered. But quickly looking over the transaction history it seemed to check out. I even told my family members that I had more money than expected. So now it’s about a week later and I check the app and see that I have almost no money in my checking!!! About $400 is missing. I look back at the transactions to see what happened. The original amount where my transactions were taken away from changed. So...I am deleting this app. It cannot be trusted or provide accurate information. This is a joke. Would definitely NOT recommend!Show lessLauren4748836126
Logging in
On occasion the app request I type my password. After typing my password, I hit “go” or “log in” then for whatever reason, the app adds more characters to my password thereby preventing me from logging in. It repeats until I am locked out of my account. Then I have to create a new password. Everything else seems to work fine.Show lessgil93311
Never seems to save info
Frustration. I’ve set my info up in this app several times, and it’s like it’s a brand new app every time I try to open it again later. And the fun part is, every time I try to get back into my account later, it locks my account because I have to request a new temporary password. More hassle than it’s worth, unfortunately, so I’ll be deleting.Show lessGigaRat
Slow & Inconvenient
This new version is terribly slow to log on to. Pending deposits no longer show. You STILL can’t get a loan payoff. Not one thing is better about this app.Brownie2000
Update is horrible
The old app was way better! I have been having trouble even logging into the app. The remote deposit isn’t working either. Please go back to the old app!Tmince1
Terrible upgrade & customer service
This new upgrade has been a terrible experience which customer service has been no help & pretty much told me I am using the mobile app incorrectly when taking pictures. The remote deposit feature has not worked for us since the upgrade. Spoke with someone tonight that said I need to take the picture manually since a lot of them members are having success that way. Why have an auto capture feature when it doesn’t allow it to be recognized. So now we have to hover over the check for at least 30 seconds before a screen appears to even allow the option to manually capture the image. Been a long time customer but this is getting to be ridiculous when told that their system is working fine & nothing is wrong with it, when there is something wrong when the features installed don’t work especially for your customers.Show lessChris' Acct
