MyCloudFitness User Reviews

Top reviews

I love the App

I really like this app, it has a free features and ones you can purchase. It can crash from time to time. All apps have minor bugs in them. I always get a fast response if I have a problem. All in all I love the app and what it offers for me. I will continue to use it. It works great for me.

Won't track calories or distance

Very disappointed. It connects via Bluetooth but only tracks time. Useless without calories and distance. Returning the rower is going to be a nightmare. Don't bother with this app.

Helpful workout and goals

Helpful for getting an idea of what was necessary for my goals. Good place to find a work out to do with my rower.

Rowing for Fitness

I have been using a cloud fitness rower with the accompanying app for over a year. I have found the challenges to be very motivating, and leading me to achieve my fitness goals.
JLD, 77 years young!

Analytics are a game-changer

I have a rower, elliptical, and bike which all synch with MyCloudFitness and having the tracking and report analytics really motivate me to improve. The exercise machines which utilize this app are affordable and the the customer care team is really responsive! I am looking forward to buying a treadmill when one comes out compatible with this app!
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Good app and great support

The rowing machine and this app has worked perfectly. I had an initial question on linking the app to the machine via Bluetooth. Support answered it and followed up to ensure everything worked. Kudos

Useless

Went through the process twice, using different email addresses. Neither one worked. Neither one was able to be verified. Neither email address received verification emails after numerous attempts.
Tried a third email address and I was able to verify the account, but after 5 failed attempts trying to connect my phone to my rower, I gave up.
This app is useless and an utter waste of time.
Sad, because the Fitness Reality Rower I bought is fantastic. I'll just have to settle on using the integrated monitor.
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Response from developer

Hi, we apologize for any issue you might be having! The verification email issue may be an incorrect email address was entered during signup, please double check spelling. For the connection issue, please contact our support team at service@mycloudfitness.com. We'll get you up and running. Thank you

Last Update Has A Big Flaw

The app is great or at least was great until the last update. The app now multiplies my calories expended on my exercise bike by 3. So sure, I can now reach my goals easier and faster, but it’s not accurately reflecting my activity.

Can’t save information

I purchased my Stationary Bike, and it worked until the last two updates, now I can never save my accomplishments very frustrating App, wish I had not taken the Mens Health recommendation, and purchased the bike probably better bikes on the market

Excellent support

The MyCloudFitness customer care support team has been excellent in their services. Recently, I faced an issue where my rower was not getting connected to the Bluetooth on my phone. I just raised a ticket using the app and received a very prompt reply asking for the model details. As soon as I provided the same, they shipped me a new control unit. Thanks you guys, you really made my day!!.. keep doing the amazing work.
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