Cheap hotel deals User Reviews

Top reviews

Didn’t work

Finally picked out a place and then the book now didn’t work. I went to the other site directly, that rate didn’t exist there. If it doesn’t function then what is the point?

Response from developer

Hello! It is possible that specific hotels don't cooperate with every website. Please, email us: support@hotellook.com, describing what has happened. We'll check everything.

Like the App

BUT… do not like that you cannot erase the search screen when trying to look at other locations you may be considering. Otherwise I definitely would have given it a 5 Star.

Response from developer

Hello! It shouldn't be like that. Perhaps something went wrong. Try to reinstall the app, uninstall it and download again. Then everything should work like it supposed to. And if not, write us to support@hotellook.com. In the letter, briefly describe the problem. We will take a look into everything and fix the error.

No deals

Shows prices higher that what’s on other sites. Fake discount

Response from developer

Hello! Discounts on reservations are provided by some hotel agencies, on condition that it was made through us. All information about the hotel is provided to us by partners and updated within an hour. If you find any price discrepancy when going to the partner's website, and it lasts more than an hour — send us a screenshot of the error and a link to the search by mail support@hotellook.com, we will check everything!

Deleting app

Lousy prices.

Response from developer

In our application, we show only the offers that our partners give us. We do not influence the price. How it works: you are looking for a city or a hotel, we offer options from our partners, you choose what suits you. After that, you go to the partner's website for booking. You can try changing your search parameters to find a more suitable option.

Great app

Used it and saved over

Response from developer

Thanks for your feedback!

Can’t give a 0 or I would.

Worst experience ever! When I got to the hotel I booked through this app, they said I didn’t have a reservation. After giving my confirmation number, the guy said it was not a valid confirmation #. The only way to contact agoda is thru an email address based in Russia. Still haven’t gotten a response from Them or a refund! Don’t get your $$ stolen from these people.
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Response from developer

Hello! Please email us at support@hotellook.com We will definitely figure out why there were problems with your booking and help you get your money back.

Cheap hotels

Great app . Easy to find hotels and book flights . Very user friendly . Would recommend app to anyone :)

Response from developer

Thank you for the feedback 😌

Why not but 6 adults option

U r nice site but why not but 6 adults option because alot of customers want 3 bedroom appartment

Response from developer

We'll make a note of that. Thanks for your feedback!

Bad App/Fraud

My card was charged and room was not booked because app used a third party MasterCard that was declined when I used my bank Visa card app says its non refundable and this is a bad inconvenience

Response from developer

Hello! We will gladly investigate your problem, please contact us: support@hotellook.com «mailto:support@hotellook.com».

Very wrong

You give people false hope with prices you know you cant give. What a waste of time. Booking.com it is!!

Response from developer

Hello! Why do you think that prices are unreal? :( Please, write to us, if you have a problem. We'll try to help. Our mail: support@hotellook.com «mailto:support@hotellook.com».

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