THE WORST
I had no problem with this app for the first maybe year I used it. For at least six months now, it says invalid credentials. Acts like you forgot your password but won’t change it. Go to the website and everything is fine. So it’s a glitch in the app. Don’t bother with it.
Why Bother!
Worst app ever! Why bother having an app if it doesn’t work?! It takes more time trying to login than it does to pay a bill. Isn’t the purpose of an app to streamline the process? Fix it or get rid of it!
New user can’t log in
After reading the reviews from previous users I decided to give the app a try anyway, after noticing the update. New SMECO user just created a new account to login. As soon as I went to login it immediately said it cannot log me in and my password is incorrect. This is SAD that this complaint has existed for years and still hasn’t been corrected. Due better! Or don’t offer the app!
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Worthless
Downloaded the app and it will not open. It immediately closes after flashing it’s homepage.
Can’t log on
I got the app and haven’t been able to login to my account since. What’s the point of offering an app to better serve your customers if no one is making sure it’s working properly. Every time I try it says there was an error try again later
Get it together SMECO!!
If I could give a lower rating I would. Won’t recognize password and end up changing password almost every time I log in only to be told the password I input is an old password and I can’t use it!! Well of course it is - I knew I had the right one to begin with!! Says my email is not verified but has no way to verify it. I decide to change it and it won’t recognize a new email. I can’t believe a business has an app out there as poor as this one!!!
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Waste of space
If you want an app for cosmetics then look no further. Actually serves no purpose just takes up space.
Worked fine last year
The app worked fine last year, now it won’t even let me log in.
App doesn’t work well
Energy use tab doesn’t load at all on app.
App is WHACK!
Wish I could rate NO STARS. The app no longer allows me to sign in with my proper credentials. Then if it does, I’m unable to make a payment. DO NOT INSTALL. Go straight to the website.
