A while ago vent switched owners and to keep the app running they changed a lot about it to match their existing apps. That’s all fine and dandy, but lately the #1 issue is moderation, with communication being a close second. The owner has recently released a new set of guidelines, meant to supposedly be more specific and clear up the communication issues between users and moderators, but it’s done probably the exact opposite. Now, non triggering posts are getting automatically tagged with a warning, presumably without giving any notice to the poster. Not to mention, these moderators have a clear misunderstanding of how mental health issues present themselves and what classifies as an actual crisis, leading to a lot of users feeling as if they can’t even ‘vent’ anymore.
The unfortunate thing is that these are problems that can be fixed, however the owner likes to brush of a lot of the community’s concerns and acting like him running the app poorly is somehow better than nothing just because he ‘doesn’t make money off of this app’ and it’s supposedly a passion project. There would be less issues if they were properly specific about their guidelines and actually have their moderators do their jobs consistently. I’d happily give a better review if they would just stop acting like us mentally ill folks don’t know how to keep ourselves safe or understand our own experiences better than the folks running the app.
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Nyxiknives
Forget~Me~Not~Okay?
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