Leave a Review Amazon Seller
Useful but Glitchy
Being able to quickly check for customer messages and reviews or where sales are is great..... when it works.
It has a tough time loading data generally. It’s slow and often just can’t load the information at all.
This has caused the most issues with customer messages. pretty often the communications screen will say that there are no messages, but once you go all the way through and refresh you will find they are there. The only times I have had messages go over SLA was when I relied on this app.
It is worth having even with the issues, but it shouldn’t be the only way you access your Seller Central account.Show lessCadam1234
Sales
I am new to this and I am so excited that this is a viable for us to have a chance to better our selves and our life’s ! But I do feel that it is a little hard for us that when we do start selling we should have a list or pamphlet of the items that we are allowed access to because there is more then we are not able toIt would be nice if we was able to get to the I
Other accounts hShow lessDylanKC@081399
Seller Beware
Almost as bad as EBay GUI
If you don’t know what your doing you will screw up orders and it will cost you money
Take a look at shipping settings first time you use it or you will get screwed shipping to Canada! and that apparently is the preferred process tons of bugs and a royal pain to use
I doubt the developers have ever sold using itShow lessFoldupAudi
I love it
But they need to have a phone number to call when we have issues !!! And answer Sian it take so long to receive answer another problem is when you upload pictures from you computer or cell they don’t verify it I don’t know why there are no screenshots they are pictures from computer or cell very bad service itShow lesscositasfranco
Waste of Time
This app asks for way too much verification, and they’re very nitpicky about it. I had to send in an image of my passport and bank statement twice because the first submission wasn’t good enough for them! And once I finally got on the app to sell my first product (a CD), it told me I needed this “Approval for Music Selling”, asking for even MORE verification, one of which was an invoice for 10 music purchases that I’ve made. I don’t just go and buy 10 music products at any given time! I swear they are just asking for this redundant information because they’re bored. Ugh! I just wanted an app to sell some of my belongings in a SIMPLE AND QUICK MANNER, but this app clearly doesn’t know what that means.Show lessNMarigoni226
Pretty Good
I like the app. It allows us to do the basic things, I just wish it let us look at and manage feedback. That way, when we are traveling we can see feedback remarks and handle them on the road. Etsy has that feature.
I also wish it had links to the days forums.
Reading them in the app would enable us to read them everyday, rather than just reading them while sending out orders. There’s much to learn from reading the two “topics”
of the day. Otherwise, it’s fine.Show lessUdocre82
Not well thought with new improvements
Simple stuff is missing so I am forced to go to desktop site.
1) I see a sale but dont see the customer info like its displayed on Sellecentral. (Repeat customer, Business Customer, Name, etc)
2) I have to keep refreshing the app to see if sale occurred. I am a high margin slow seller. Its important for me to see notification that I sold something.
3) Navigating reviews and disputing is way beyond easy. Feels like someone is just milking this product management.
4) Sales graph limited to 30 days. That dumb. Why wont you allow atleast 365 days. This app is my livelihoods window not some fun game for amusement. THINK BIG, OBSESS OVER CUSTOMER.Show lessArvindk007
Account services
This is a very confusing and aggravating App and system to use compared to EBAY. The system is not user friendly at all and the customer care teams is unable to resolve your request nor do they give you a phone access choice to resolve any issues you have. I attempted to close my account less then 2 weeks after opening because of the complex and inability to list anything for sale but they continued to charge my bank after I made it clear I wanted to close the account. I am still being billed and they have not closed my account either, very disturbing.☹️Show lessRazzmataz IOG
Limited access
This is a quick review while I'm trying to use the app from my iPhone in October 2019. I've just spent 20 minutes trying to find a way to access Prime shipping options. Can't find them. Also, it's been a while since I tried to use the communication feature but I expect it hasn't changed recently and i recall it's hard to use and unclear whether you actually replied to a customer, which caused me to resend a message to a customer because the app looked like it just flaked out instead of confirming my message was sent. The app may be useful for some basic things like inventory updates, but you need the browser version for other tasks.Show lessAlexavonvagabond
Great app but would like more features
App is great and has a lot of what you need. One thing I’m surprised it doesn’t have and surprised that more people aren’t asking for is the ability to have real-time alerts to sales. Other words a lock screen notification as sales occur so you don’t have to open the app each time. People open the app 90%+ of the time for sales so why can’t they have an option to just see them in an lock screen notification?Show less#oncam
