Amazon Seller User Reviews

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Leave a Review Amazon Seller
  • Unable to list & no support

    I really want to love this app. It is amazing when I’m acquiring inventory making it so much easier to see whether something is profitable. And then I discovered that I had the ability to list right then and there. I just came into a huge estate buy of over 4000 books so any way I can make my life easier I will. So the first book no problem but everything after won’t list. So I contacted support who was not helpful, letting me know that I can list from a desktop computer. *sigh*. Anyway I guess I’ll have to keep at it till someone can really help me. Fix that part and I’ll be happy to give it 5 stars
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  • Great and usable app

    This app has improved over time but today the app is very functional and for sellers it makes it easy to respond to sellers, review shipped and unshipped orders. Making the portal very simple to use without going through the web interface. Managing inventory is also good. It is limited as to how much you can edit on your listed items but I think this app is a tool to use for managing your business not running everything from it. The website is details but this app is broad when it comes to features.
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  • Customer support issues

    I have been trying to get my account going for about 2 months now. On and off with customer support about sending pictures for verification but they never tell me what I’m missing in the photos. I have sent so many different photos of different things and I am still being denied and told to resend the proper pictures within 30 days. There is literally a list of what they want to see in the photos so there’s really no messing up here... can someone please guide me in the right direction?
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  • I only use the app to check status on the go...

    but I have not listed any items or anything of that nature so I can't comment on those features. It's a great way to stay up-to-date on your storefront, but I prefer the desktop for any needed duties or functions. It seems to fail at loading correctly when I click on notifications quite regularly. I have a brand-new iPhone 7, so I believe the fault lies with the app.
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  • Love it

    I love this app. Who ever created worth their salt software engineer(s). I don't sign in my account as often as I used to; thank you so much; every time I open this app, it puts smile on my face :)
    Just one, tiny thing though, can I get the "Inventory Check" Feature back? It has taken away, I am not sure why! Thank you so much! I can't put in words how appreciative I am.
    Just adding couple things (I wish I had your email instead of asking in my review)
    Manage Inventory ; I can’t manage my inventory by scanning an item. If I type the items’ barcode numbers, I can, if I could scan the items, that would’ve been time-saving.
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  • Not very functional

    Overall this app is OK. It would be better if you could see all units sold separately. I have several different items that I sell on Amazon's platform, and I am unable to differentiate which items have sold on this app. I also wish that I could adjust advertising costs, and PPC budgets. Seems silly that you can't do any of this from the app..... I am an Apple user so not sure if it's different on other phones?

    Also I think there should be a notification option for when an item has sold, either FBA or FBM.
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  • Does the Basic Job Compared to Online Dashboard

    This is a good app, but does have areas to improve on. I like that it alerts me when a sale order is placed, it has a nice summary chart on the main page, it allows me to view my inventory, and allows me to add new Products. Some of the things I would like to see improved: creating a new listing is limited compared to the online dashboard version, I can’t add variations, and it’s also hard for me to update my listings especially the ones with variations. Another problem I find is when building a new listing, placing them in the right category is manual and there is no search option. Overall, the app is good, but with some improvements, it has the potential of becoming excellent.
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  • Good start...More features please

    A year later and some of the things I pointed out in my previous review (below) has been taken care of, like seeing all inventory and opening cases. However, we need to see seller feedback reviews. Repricing via inventory page isn’t helpful especially when you have items on sale because it only shows the lowest price and buy box price. If your item is on sale it only shows your original price against the lowest price (which could be your sale price, but you won’t know unless you log into seller central via browser). We should also be able to put items on sale from the inventory page. A lite version of Reports would be awesome...At least being able to see the comparison to last year’s numbers. I love the addition of the product photo studio and B2B Central.

    Previous Review:
    I use this app all day, but it needs more features. We need to be able to see all inventory, reprice, check seller reviews and open cases.
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  • Great app, needs two things added

    Really like the app, great easy way to check my account, especially to keep up with customer messages. The two things I would really like added would be PPC monitoring and ability to modify. Also I would like to be able to modify sale prices, currently I can only modify the regular item price, which doesn't help me when I want to run a sale or modify a sale. Otherwise it is great. The app actually has something that I can't get on the web app- I can filter messages to see all received messages. This is awesome for following up on customer messages that I may not have gotten a response on in a while or something. On the web app I cannot find those conversations back easily if I send several other messages out in the mean time. That would be nice to pull from the phone app and get in the web app functionality.
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  • Good for checking sales and a couple other things

    Good:
    -The sales chart is very nice, better visual than anything in the full Seller Central interface.
    -Handy for checking orders coming in
    -Buyer-seller messaging tool is nice, notification integration is great
    -Able to check on basic inventory availability
    -Ability to contact Seller support

    Would be nice:
    -If sales metrics refreshed when re-focusing on app instead of showing an error message and keeping stale data
    -To manage Sponsored Ad Campaigns!!
    -To see inventory non-available counts (FC transfer, sold, etc), could be summed up
    -To see sales by ASIN. I currently check a 3rd party tool for this in a mobile browser.
    -To view and interact with seller feedback
    -To view product reviews
    -To manage promotions
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