Floward Online Flowers & Gifts User Reviews

Reviews Summary

Top reviews

Leave a Review Floward Online Flowers & Gifts
  • Very fast and convenient

    Very easy to use, easy to navigate and very much convenient!!

    Developer Response

    We are incredibly grateful dear client that you took the time out to leave us a 5-Star review 😍.
  • Never pre order as they will scam you!

    Absolutely disappointing. Pre-ordered for Valentines day. They reached out 2 days before Valentines day asking to pay double or reschedule as they are busy. Unacceptably rude customer care and they also send message to recipient ahead of time and informed of arriving gift forcing the customers to pay double for Vday delivery. Choose an alternative and never rely on this service. Absolutely worst in UK.
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    Developer Response

    We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please contact us via: support@cs.floward.com and we will make sure that our customer happiness team takes care of you.🌹🙏🏽
  • ارسال بوكيه ورد مذبل

    تم ارسال بوكيه ورد مذبل ولا تتجاوب الشركه مع طلب استبداله

    Developer Response

    نآسف جدًا عزيزنا العميل لأن تجربتك مع فلاورد كانت أقل من التوقعات, الرجاء مساعدتنا في تحسين خدماتنا من خلال تقديم مزيد من المعلومات حول تجربتك عبر التواصل معنا عبر البريد الإلكتروني: support@cs.floward.com. 🌹🙏🏽
  • Bad Experience

    I ordered a large bouquet for my friend, only for my friend to receive a completely different bouquet that’s way smaller! I addressed my concern to their customer service and Ahmed is trying to convince me that I’m wrong! Absolutely not professional nor acceptable.

    - Abeer

    Developer Response

    Hello Abeer, we understand your disappointment, It’s important to us that our customers are more than satisfied and we would like to resolve this issue immediately. Please contact us via: support@cs.floward.com to assist you better🌹🙏🏽.
  • Easy and user friendly experience!

    In the our busy daily life, we need like this solutions to make the day of our loved ones.

    Thanks

    Developer Response

    Thank you so much for this 5-star review 😍. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
  • Very bad service and bad order quality

    I have a special occasion (my 12th wedding anniversary) and i ordered two days before a delivery to surprise my wife and select the delivery time 1-6PM the. After several phone calls and a lot of false promises we receive the order 10:45, the roses were old and in a very bad condition and the sweets were hot because the driver keep rounding in the car for several hours… I don’t recommend ordering through them at all…
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    Developer Response

    We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great service and good quality products , we would like to make things right. Please contact us via: support@cs.floward.com and we will make sure that our customer team takes care of you.🌹🙏🏽
  • amazing service

    Floward saved my dads birthday amazing service and it came on time the thing I ordered looked nothing like I ordered but way better it was rlly big when i saw it honestly Floward surprised me this is prob gonna be the only app i’d use for birthdays before i thought abt floward i got smth from a store lets say it was bad floward is amazing it went great with the cake and everything one this app is the best app ever thank you floward
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    Developer Response

    Oh WOOW , we are speechless , thank you for your time to leave us your precious review. we are grateful to be with you in your special occasion and Floward will be always above your expectation 🚀👌
  • Brilliant

    Very user friendly highly recommended

    Developer Response

    We are so grateful dear for your review ❤️. Thanks for sharing your rating with us and the community.
  • Don’t use this company

    What a horrible experience with this extremely unprofessional company, they not only delivered the flowers late, the flowers were half dead. And this is a $200 Flowers package. When I contacted them on WhatsApp they responded to my message after 5hrs saying “sorry we promise next time we’ll do better” ???? Is this a joke? look at your reviews here you guys clearly haven't learnt a single thing from all the complaints. Such unethical business shouldn't exist.
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    Developer Response

    Hello dear, we understand your disappointment, It’s important to us that our customers are more than satisfied and we would like to resolve this issue immediately. Please contact us via: support@cs.floward.com to assist you better🌹🙏🏽.
  • Worst Service ever

    I order the flower on valentines day but you did not deliver my order. You move the time until evening but nothing happen. There was ni response to the customer service too. If you can't manage the order or if theres too many order to process then why accept those orders. It is so unprofessional.

    Developer Response

    We are so sorry dear that your experience with Floward did not match your expectations, Help us to improve by providing more information on your experience. Kindly contact us via: support@cs.floward.com 🌹🙏🏽.

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