Wonderful
I love using the app I can’t imagine buying tickets any other way!!
Works really well.
Fast and convenient. Nice interface and integration with Apple wallet for tickets.
Awesome
Why would anyone stand in line to buy tickets anymore with this app. I love that I can pick my seats so I did have to arrive an hour early. Love the points too.
Needs a few improvements but it’s a good app
The app doesn’t keep me logged in for any longer than a few minutes. So, I have to log in every time I need to use it. It would be a lot better if it will keep me logged in for a long time like other apps do. The rest of the app works well for me.
Add ticket to apple wallet
If you are adding your tickets to your Apple wallet and you buy different types of to tickets such as child and general not all the seats will be on the Apple wallet ticket. For example if you buy two child and two general tickets, so for tickets total when you add the ticket to your Apple wallet it only shows two seats instead of all four.
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Not to bad but needs help
It’s clunky at times and payment shows Token invalid when I try to use it. When I add another card it works fine. The sad part is this I’ve had the same card in it for years and now just stopped working.
I like the convenience
The convenience is nice but I don't know when I'm going to start getting rewards. Sure you get a free ticket and pop corn when you sign up but I have been to the movies a bunch after and haven't gotten any rewards. So if I don't start to get more rewards. I'll just go back to using the website.
Payment failing
Frustrating. The app stopped working for me the last two purchases. No matter what card I try it says something went wrong with payment. I do it on Fandango and it works...so I don’t get credit for my rewards on Santikos because it’s broken there.
Works great for me
I'm not sure what all the negative reviews are for. I know that they sold their Houston locations last year so I understand why some Houston people are frustrated but for getting tickets to San Antonio theatres it is easy and quick. I can buy a ticket while waiting at a red light and the scan my phone when I arrive. It is fast and efficient.
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Terrible
As bad, if not worse, then the website they have. Information was fully placed and correct, would not let me go forward and pay to reserve our seats. It timed out, I lost the tickets, couldn’t make the show. Just goes to show you, you can put make up on a pig, it’s still a pig. All the fanciness of this theatre, does not escape the fact their customer service/interface is T-E-R-R-I-B-L-E.
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