Disappointed that features are removed
I’ve been using scanbot for a while…
I recently noticed that my integration to ToDist has been removed from Scanbot Pro and you have to subscribe to this version to access this feature.
It’s disappointing that customers that have paid for services previously are treated this way who supported simple apps i. their earliest iteration.
I recently noticed that my integration to ToDist has been removed from Scanbot Pro and you have to subscribe to this version to access this feature.
It’s disappointing that customers that have paid for services previously are treated this way who supported simple apps i. their earliest iteration.
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Not worth it any longer
I’ve been using this app since the scanbot days, not sure why they decided to swap the name so many times but to each their own. Let me just say functionally this app probably can’t be beat if your looking for a scan app with loads of amazing features and don’t mind paying a premium, this is it.
That being said, the premium is where I draw the line I paid for the pro version a long time ago and now I’m told that a need a subscription? And $4/mo at that. Frankly, there are free apps that fit the same bill and don’t come with the price tag. This was a ludicrous money grab by this company, who’s probably feeling the heat because Apple is stepping up their game in the photo scanning business.
Ultimately I would not recommend purchasing this app because subscriptions always go up in price and for what the app does it’s simply not worth the money.
That being said, the premium is where I draw the line I paid for the pro version a long time ago and now I’m told that a need a subscription? And $4/mo at that. Frankly, there are free apps that fit the same bill and don’t come with the price tag. This was a ludicrous money grab by this company, who’s probably feeling the heat because Apple is stepping up their game in the photo scanning business.
Ultimately I would not recommend purchasing this app because subscriptions always go up in price and for what the app does it’s simply not worth the money.
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Response from developer
Hi Godric209! Please note that we did not remove any of the features you had paid for when you purchased the app in the past. Can you send us an email at support@swiftscanapp.com so we can assist you with your purchase concern? We'll resolve this as soon as possible. Thanks!
App stopped working
An update: none of the suggestions from their support work.
I deleted an app and reinstalled it, but it doesn’t let me restore previous purchase because it only recognizes subscription now. And none of my documents got restored!
I understand developing your app, and making it more profitable. I do. But making it inaccessible for old customers is a low blow. I did pay for it previously, so at the very least I should be able to use it as it was when I paid for it.
At this point I just want to retrieve my old scans, and I’m outta here. There are plenty of other scan apps, hopefully with better ethics.
Previous review:
I’ve had this app for few years now (paid version, before it became subscription).
And never had any issues.
Until today, when I needed a scan at important meeting, and though I could see a preview, I couldn’t view the actual file. It was really bad timing for a glitch. And I do hope it’s a glitch, and not because I didn’t subscribe to additional services.
I deleted an app and reinstalled it, but it doesn’t let me restore previous purchase because it only recognizes subscription now. And none of my documents got restored!
I understand developing your app, and making it more profitable. I do. But making it inaccessible for old customers is a low blow. I did pay for it previously, so at the very least I should be able to use it as it was when I paid for it.
At this point I just want to retrieve my old scans, and I’m outta here. There are plenty of other scan apps, hopefully with better ethics.
Previous review:
I’ve had this app for few years now (paid version, before it became subscription).
And never had any issues.
Until today, when I needed a scan at important meeting, and though I could see a preview, I couldn’t view the actual file. It was really bad timing for a glitch. And I do hope it’s a glitch, and not because I didn’t subscribe to additional services.
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Works well great app
I use it to track my small business cash sales and credit card receipts works great
Works same as usual
new names , same app. it never gets smarter with finding borders. i wish there was a button and each time you push it the crop frame moves inward to the next possible border. there should be this button for the whole crop and a button for each of four sides. also it should be easy to move crop without taking the corner out of 90 ° right angle. basically it’s very annoying as it always was.
also the new icon is terrible. Looks like a grayed out icon for an app that didn’t install correctly. Please allow choice of the red icon which appears in the settings.
also the new icon is terrible. Looks like a grayed out icon for an app that didn’t install correctly. Please allow choice of the red icon which appears in the settings.
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This app is excellent
**update-they changed the name from scanpro and have now gone to subscription payment. It used to be 10-20 bucks and you were done now they want 3 dollars a month. My glowing review is going to change if they don’t grandfather in all of us who purchased pro. I hate subscriptions. Charge me a one time price for your software, one that is fair to you the developer-I don’t expect it to be cheap, but please stay away from these monthly subscriptions.
Easily keep all receipts together from travel and organize in iCloud. Easily make copies of all important documents and organize in iCloud folder. Use your phone to scan and immediately access it from your mac or iPad. Fantastic app. One of my favorites. A must have.
Business travel tip: on a business trip FORCE yourself to scan every receipt the second you get it, whether at hotel checkout, restaurant, airport, gas station, everything you spend. It takes two seconds to do this. Just make it part of your routine —sign the check at dinner, pull out your phone and scan. Two seconds. Set up the scans to be named with the date automatically and you can add additional words at time of scan or later. If you do this, it makes doing expense reports or invoicing an absolute breeze. Everything is in a folder on your icloud, accessible from your mac or anywhere. I use to dread gathering receipts and doing expense reports. Not anymore. This app makes it easy.
Easily keep all receipts together from travel and organize in iCloud. Easily make copies of all important documents and organize in iCloud folder. Use your phone to scan and immediately access it from your mac or iPad. Fantastic app. One of my favorites. A must have.
Business travel tip: on a business trip FORCE yourself to scan every receipt the second you get it, whether at hotel checkout, restaurant, airport, gas station, everything you spend. It takes two seconds to do this. Just make it part of your routine —sign the check at dinner, pull out your phone and scan. Two seconds. Set up the scans to be named with the date automatically and you can add additional words at time of scan or later. If you do this, it makes doing expense reports or invoicing an absolute breeze. Everything is in a folder on your icloud, accessible from your mac or anywhere. I use to dread gathering receipts and doing expense reports. Not anymore. This app makes it easy.
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Response from developer
Hello Stuart779, Thanks for sharing this detailed feedback about the SwiftScan app. Should you encounter issues with any of the paid features in the app, please don't hesitate to contact us at support@swiftscanapp.com so we can take a look into it.
Scam app. Dishonest developers.
I’m a long time user of this app under its pervious name. I paid for the ‘pro’ version. When subscription model was introduced developers promised all current features would continue in basic non-subscription model. Opened app today to find they have locked me out of features I have paid for.
Upgrade screen still promises all features I’ve paid for will continue free but they DO NOT.
This is dishonest and fraudulent behaviour and tells you all you need to know about this developer. I will be moving to an alternative app and reporting the developer to Apple.
Upgrade screen still promises all features I’ve paid for will continue free but they DO NOT.
This is dishonest and fraudulent behaviour and tells you all you need to know about this developer. I will be moving to an alternative app and reporting the developer to Apple.
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Upgrade? NOT on your Nelly!!!
I don't do In-App purchases! Ever! With this attitude in mind I purchased the Pro version of ScanBot some time ago. Amongst the features are: uploading, sharing, documents to cloud storage, and creating or managing folders.
An update is available and a *new* name change! Likely the new owners decision.
BUT, most importantly, the features you've been using all along are being removed and you can pay £99 for the privilege of restoring them.
Although the app is, I've found, one of the better scanning apps for mobile use, I don't do that many scans to warrant this charge.
It simply leaves one feeling really ripped off!! And yes, I know Apple take £30, BUT, it's Maple Media who have decided to disable, and charge for, existing features.
What's to stop them simply increasing the subscription willy nilly to support those new Tesla they all need? Not the original developers though. They've all left. If one goes by the fact they no longer respond to reviews. :-[
NOT ON!! Seriously *BAD* form!
I'm already looking for alternative app to do the job. BYE!
An update is available and a *new* name change! Likely the new owners decision.
BUT, most importantly, the features you've been using all along are being removed and you can pay £99 for the privilege of restoring them.
Although the app is, I've found, one of the better scanning apps for mobile use, I don't do that many scans to warrant this charge.
It simply leaves one feeling really ripped off!! And yes, I know Apple take £30, BUT, it's Maple Media who have decided to disable, and charge for, existing features.
What's to stop them simply increasing the subscription willy nilly to support those new Tesla they all need? Not the original developers though. They've all left. If one goes by the fact they no longer respond to reviews. :-[
NOT ON!! Seriously *BAD* form!
I'm already looking for alternative app to do the job. BYE!
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Response from developer
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our team, in order to provide a better app. If there's anything else we can assist you with, please feel free to send an email to support@scanproapp.com.
More like ScamPro
Are used to have a scanBot before it turned into scan pro and the app worked just fine. Scanned basic pages, recognised the edges of the document and saves them to my Google Drive or so I thought. Upon the app changing from scanBot to ScanPro it seems all of my documents have been lost, not only that, now everything I tried to tap is leading me to an advert for ScanPro my app now says ScanPro there was no on boarding process for moving me from the old to the new and now all of my documents are missing exactly the opposite of what you need from document scanning service. Avoid.
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The REAL DEAL!
Easy to use, flexible to navigate when scanning through various pictures on my camera folder, definitely helped me get a lot of work done, in the last few days for my exams! Highly recommended!
Response from developer
Hello! We're glad to know that you find the ScanPro app very useful! Thanks for the feedback!
