Leave a Review SwiftScan AI Document Scanner
Lost functions due to move to subscription model!
Was as excellent app but unfortunately (as with lots of other apps where you have paid a one time fee) there has been some lost functionality that I have already paid for in the move to subscription.
Really disappointed at the developers for this!! And also feel ripped off at paying for something for it to then be changed at the developers whim.
Case in point. I used to be able to select the folder where my scans where being saved when naming the file. Now this is a subscription feature.Show lessM_Sanchez
Developer Response
Hello! Can you please send an email to support@scanproapp.com so we can help with this issue? Thanks!Finally!!!
So after nothing but snark and non-answers from customer service, my app FINALLY decided to unlock itself today!!! Luckily I left my folders in my iCloud, so all of my hundreds of important documents were recovered inside the application! BUT the application updated a few months ago and when it did, it erased my ‘Pro’ settings. I had paid for a year and that was deleted. So now that I finally have gotten it to work again, all on my own, btw, I am hesitant to pay more than the smallest amount because I do not want my money taken again, just for the app to roll back my payments and act as though I have never paid again. Then I have to pay over and over. It is ludicrous. I would delete completely if it wasn’t BY FAR, the best scanner app on the market! I guess I have to draw a line at where ‘the best’ doesn’t matter as much as ‘working correctly without stealing my money’Show lessSin.rau
Developer Response
Hi there we can help with this please create another support ticket.Good but high prices
Scan bot is an excellent scanning app however it is really annoying that when I would like to, say, filter a photo it tells me that i have to pay like 60 dollars!
Overall an excellent app but expensive for the added extras.pinkunicorns101🦄🦄🦄
Untrustworthy Business Practices
I had been a Scanbot customer for a long time, having paid for the premium version. With the move to a subscription model many of the previous premium version features are now locked away behind an additional monthly fee. I don’t mind being locked out of new features—that’s what the subscription is supporting after all—but it’s impossible to trust a company that retroactively locks features that have been previously paid for behind a new subscription payment. Also worth noting is that none of these features are utilising Scanbots servers so their usage isn’t costing Scanbot anything past the initial development.
Untrustworthy developer who doesn’t respect their customers.Show lessJamesKrawczyk
Scanbot is one of the best on the App Store
I downloaded scan pro two years ago and forgot I had it on my phone. When I went to download a scanner app recently I took one off of the top of the charts instead of scanbot. Dissatisfied with it, I went searching around for a new app and realized I already had a scanner app installed. I have scan bot a try and was really impressed. It’s best feature, even for the free service, is it’s API integration with 3rd parties. It saved you a ton of time organizing file locations. Well made app, really recommend.Show lessmegokc
I have to pay now...
Had to change my stars to 3. So I was using this app for the longest time and it was great. But now I have to pay for features that were free before. That’s low and grimy. Your business model should be rolling out new features you want me to pay for because you entice me with your innovation. That’s a good subscription model to follow. Changing it so people pay for what they are already used to using is ghetto and shows your company lacks some insight in attracting customers to make more revenue. Pick up your game or you will lose out on current customers and future ones. Don’t do current customers wrong for trying to make a buck.Show lessDave Cornell
Great mobile scanning solution!
Old Pro user here. My scans are automatically OCR’d. If I search in the text pane of the document info the text is found. If I search from the search field on the document list screen the text is not found. The text is found from Spotlight search. It’s as if Scanbot is only searching document names and not text within the document, even though the manual states it should be searching within the document.
Edit: I was able to fix the issue by force closing the app and disabling then re-enabling automatic OCR. I edited my original review (above) but my initial review went through anyway. I also received a response from the developer, which is greatly appreciated. Thanks for the great app and support!Show lessKubaton
Developer Response
Hey Kubaton, we're glad you were able to fix the issue! Thanks for the updated review :) Best, LucasBest scanning tool I’ve used
Lots of integrations with popular cloud services. I really love the automation when I scan a document it immediately uploads to OneDrive and syncs to my desktop Scans folder.
Keep up the great work!Dekhan Fraser
Developer Response
Hey Dekhan, so happy to hear you're satisfied with our app. Thanks for the review! Best, LucasBest to OCR large documents
I am a historian who does a lot of research online. I frequently run across large PDF documents that are scans of older, public domain, books that have not been OCR’d. Scanbot is one of the only iOS apps that I have found that allows me to take those already existing PDF documents, sometimes hundreds of pages in length, and OCR them. The process is a little clunky, but it works and works reliability every time. (The only other iOS app that did this that I know was discontinued last year, and even then it did not work reliably.) This feature also alllows me to OCR documents that I scanned in years ago myself and make them searchable. So kudos to the developers for including this capability.Show lessPatriotUSA
Developer Response
Hi there, thank you so much for taking the time to write your review. We are extremely happy to hear that our app comes in handy to you! :) Warmest regards, ShaivyaPretty good app, but...
I have used Scanbot for a few years and was happy with it, however I found I cannot rely on it which makes it unusable for archiving my important documents
Often I would notice that some of my scans disappear ( when I scan but do not completely finish, it just disappears without notifying me ). I have lost quite a few important documents this way that I cannot get back anymore
I always get my scanned documents copied over to my own storage using the cloud drive functionality , but had issues there and sometimes I get duplicates and sometimes things are missing
Especially when they decided to switch to the subscription model, I could no longer transfer my important documents over to storage which made me very angry. I will not pay for this subscription as a couple of the free scanning apps are just fine for the scanning and I can not justify the fees for the difference in functionality. Especially when these changes make me lose documentsShow lessMaster Csifu
