Sam User Reviews

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  • Finally!!!

    I can’t keep my kids from destroying remotes so this is perfect for me. All of our TV’s are Samsung’s. While I was happy to have an alternative for the remote, it was still annoying when it would connect to the wrong TV and I had to shut it off to drop that connection and connect to the one I wanted. Well, the day has come that they added the option to select the TV connect to. I totally did a happy dance lol.
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  • Convenient... When it works.

    This app always has trouble connecting to my television even though both are on the same Wi-Fi network. I usually have to try five times and it finally works. You will spend most of your time trying to connect to your TV in frustration. Be warned.

    Update months later... Still the same situation. I have to go through the same song and dance with the app every single time I load it. I try to connect four times finally says it connects on the fifth time but it is not really connected so then I have to try again and finally get it to connect for real on the sixth time and then it finally works. It gets really old.

    Another update more months later:

    I have figured out that it takes five attempts to connect the remote to Wi-Fi before it will give you notification that it has been connected but then you have to let it connect at least three times or it won’t actually be connected. It’s literally two minutes of cumbersome annoyance before watching my program each night. Balderdash.
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  • Unresponsive

    Totally and absolutely unresponsive with my Samsung MU6500 and my Samsung 4k Blu Ray player. NONE of the buttons work, even though it supposedly “detected” my TV and/or connection almost immediately. “And/or”? Yeah, because since touching those buttons have on my TV the same result as me tapping on a rock, I
    Really cannot tell what was “detected”. To make matters worse, every other action you do triggers an app. I am VERY knowledgeable on HDTVs and all their peripherals, I probably know more about them than whoever “designed” this thing, so a NEWBIE I am not. There is no mistake on my part, this junk of an app doesn’t work and if you want nicer reviews get your $&$! together and DESIGN an app that at least WORKS. Unless “functionality” is too much to ask. Good day, Sir!
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  • LifeSaver

    App works perfectly, efficiently, and EXTREMELY easy. Some idiot in another review complains about having to have both devices on WiFi - who in 2018 doesn’t have their phone on WiFi at home, and their SmartTV on WiFi also?!
    Ads are annoying, but screw it just pay the $6 to own the app and they’re gone. Way cheaper and faster than buying a new remote, and it’s SO convenient. Most of us are already on our phones texting etc, now you can be EXTRA lazy and you don’t even have to pick up the remote to change the channel or hit Continue Watching while bingeing on Netflix lol... this is one App that truly deserves 5 stars.
    It even has a option to help you buy a new remote if you really want a replacement lol. Bravo!
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  • Unfortunate

    The advertisements are completely out of control. There are videos with sound that you can't exit out of until you watch a given amount of the ad first. When switching from another app to the Sam remote it will initially display the remote screen before reloading another advertisement which leads to clicking on the screen only to be hijacked to the advertisement's webpage. When you come back from that advertisement to open use the remote you GET ANOTHER AD!!!! It is incredibly annoying.

    I'd prefer to pay for an app like this since a replacement physical remote is prohibitively expensive, but I'm guessing the greedy developers make more money from this kind of blitzkrieg advertising than they would charging for the app. Reminds me of the Black Mirror episode 15 million merits.
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