Leave a Review Ease Applications Messaging
Helpful and reassuring app!
I’m a physician assistant and I didn’t know this app existed. My mother in law had heart surgery across the country and the OR team used this app to give updates throughout her operation. My uncle had bypass surgery 3 years ago and I was worried the whole time. This way, I knew when she was taken on and off bypass and as soon as she was done as well as other updates. What an amazing way to keep worried family members informed!Show lesswhitw816
Sx
I have had many sx. And I must say this was the best pain and anesthesia medication I have ever had. I have only one suggestion. As a retired RN, time is of the essence. I filled out my pre-op registration on line days in advance. But when I checked in, only some of it was there. Then the info did not transfer to the surgery floor. This could also be an compliance issue for staff. Easy fix for IT I bet. Please commend your staff. TyShow lessschool nurse the great
Very reassuring
Fantastic app/program to help new parents to not worry so much about the well fare of their new baby. Having to try to juggle work and actual spending time with my baby was getting to be a little nerve wracking. Luckily the NICU nurses at HRMC understood and sent pictures and update almost every feeding. Which allowed me to focus on trying to make a living for my little human.Show lessKareem_dream
Surgery
Thank you for developing such an important app for patient and family. This app is essential in the continuous communication from the healthcare provider to family members who are undergoing a procedure. This app brought comfort to my family especially as they could not be at the hospital during surgery.
All hospitals should offer this app in offering comfort to patient and family. Thank you!Show lessSweetcakes24/7
Every hospital should have this!
This app is so amazing! Loved that it kept me informed, and also was able to update family for me. It made me feel a lot less anxious during my daughters surgery. Loved that they could send me pictures from the PACU during her recovery stages. My family from out of state was super impressed with it as well!Show lessMeanGirl
Wonderful app!
Our world was under going major surgery and we were all very anxious. This app was a god sent in providing real time updates. Gone are the days of waiting around for updates. With each profess while in surgery we were informed. Once the doctor finished we received notice he was on his way to chat. We received a final update when in recovery. This app allowed us to move around the hospital and keep our nerves at bay. Thank you so much to the developers. Wish this service was extended to ICU.Show lessThankfulFamily
Every hospital should have this!!
What a difference maker, the waiting process was transformed for me and my family. We received regular updates with pictures a couple of times an hour that put us at ease and kept us informed. Five stars are not enough!hmm60
EASE
Hospital communication has sure come a long way. I loved the app with the exception of it not being current at the end of the procedure. The messages were delivered in an incorrect order. I had one that said the doctor would see me soon, then go to the conference room, then shortly after that was all completed, was told surgery would be ending soon, and that the doctor was waiting. At this point I had already spoken to the doctor. However, during early stages of procedure, was accurate.Show lessJstarr330
Terrible information
The messages come out in random order. At one point, the message said, the procedure is going fine. Very next message was that the doctor is coming out to speak to us. I swear my heart sank! I thought my father didn’t make it. 3 minutes later, the next message was that the procedure was successful and the patient is fine. My heart isn’t though.
Next few messages had him going back into pre-op...after he was in recovery!! Again, my heart sank.
Don’t rely on this app to inform you on the care of process of your loved ones. It’ll give YOU a coronary!!Show lessSultrina
DO NOT DELETE then try to reload it.
A friend of mine is in the hospital and sent me a link to EASE. I downloaded it first thing in the morning and kept waiting for update following her surgery that morning. I received no alerts or updates. I thought perhaps I had not selected the right options, although I don’t remember being offered any when I first signed in. So, I thought if I delete the app and reinstall it I could check for any options on how to receive messages. BIG mistake! When I tried to log in the second time I downloaded it, it told me that name and password were already in use and would not let me use the app. It was then that I looked at the help menu and saw, in small print, that you should not delete it. The “do not delete“ warning should be in large print in the very beginning of the set up, not in the help menu which people do not always look at.
Also, every other app I’ve had has allowed me to log in again after I delete and reinstall it. If you use the same login phone number and password it doesn’t make sense that you wouldn’t be able to get back in. I consider that a design flaw.Show lessManasota
