Leave a Review elmenus
Very good selection of restaurants and amazing food quality
I just found this app and it’s really awesome, it delivers to my area around MV city which other food and delivery apps don’t. I really appreciate this app, so helpful and professional 👌Useless app and useless customer service
Useless app and useless customer serviceAvoid. Horrible customer service
Very unprofessional. Horrible customer service. Very long delays in deliveryHorrible experience
Just as horrible, unethical and unprofessional as the other ordering applications in Egypt, using Elmenus or Talabt is just the worst thing that could ever happen to you. No decent customer service, huge amount of glitches (a restaurant could be in the same street as you, and you’ve ordered plenty of times using Elmenus itself, and all of a sudden the restaurant does not deliver to your area) also all along with the restaurant that they say closed or busy, when they are not.
Horrible. No stars if possible.Show lessVery bad
Poor applicationDeveloper Response
Hello there! We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. Please email us with your experience at social.media@elmenus.com. We'll look into it right away.Customer service doesn’t find solutions
Orders are taking too long and the customer service are talking in a bad way and there is no drivers accepting my order and also the customer service refuse to cancel it !!! So i remain in a situation where i can’t cancel the order from el menus and order it from the restaurant and also remain starving because no one is delivering it! I do not recommend it to anyone. The customer service doesnt solve any problem related to the orderShow lessDeveloper Response
Hello there! Sorry to hear that , we care to know more about what happened so we can take the necessary actions. Could you please share your experience with us on Social.Media@elmenus.comتطبيق زفت
تطبيق مستفز و كل اللي فيه حرامية و بيسرق كتيرDo Not Download, Unprofessionalism
Everytime i would try to pay with my visa card the app would crash, and when i tried to contact them about it they denied that they have any technical issues and wouldn't even help me fix the app.
I cant use any visa still, the app still crashes, and they told me to only place cash orders so that stops happening. Super unprofessionalShow lessDeveloper Response
Hi Stephen ! We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. Please email us with your experience at social.media@elmenus.com. We'll look into it right awayOrders are taking too long
Orders are taking too long and the customer service are talking in a bad way and there is no drivers accepting my order and also the customer service refuse to cancel it !!! So i remain in a situation where i can’t cancel the order from el menus and order it from the restaurant and also remain starving because no one is delivering it!
I do not recommend it to anyone.Show lessDeveloper Response
Hello there! Sorry to hear that , we care to know more about what happened so we can take the necessary actions. Could you please share your experience with us on Social.Media@elmenus.comWorst food app
Worst customer service & supportDeveloper Response
Hello there! I am sorry to hear that your experience with our company has not met your expectation. Please send us an email to social.media@elmenus.com with your experience so we could assist you better