Leave a Review elmenus
Do not download
Amateurs unprofessional do not downloadAhmedPalm
Developer Response
We'd like to know why you feel that way. Please tell us about your experience by emailing us on Social.media@Elmenus.com. You can count on us to always keep improving.صفر خدمة
خدمة العملاء صفر
ساعة و نص مستني اكلي و معملوش حاجةMK91eg
Developer Response
اهلا بيك! ياريت تقبل اعتذارنا الشخصي عن التأخير الغير مقبول ده. انتظار الاكل و كمان يبقي متأخر ده حاجة مش مقبولة بالنسبة لينا. ياريت تشارك معانا تجربتك على Social.Media@elmenus.comعشان نقدر نصلح الموقف.Feedback
Since I couldn’t find anywhere I can report this issue I’m doing it here.
The indexing for the “Filter” in filter by dishes is off by 1.brutalfrog
Developer Response
Hello there. Please tell us about your experience by emailing us at Social.media@Elmenus.comGo Talabat
Terrible App. I downloaded some time ago and it didn’t work. Thought I would try again and it doesn’t work. Not all restaurants will allow you to place an order - even the ones next door! Talabat is a much more efficient app (didn’t think I would ever say that)….cantthinkofanothernickname2
Developer Response
Hello there. We'd like to know why you feel that way. Please tell us about your experience by emailing us at Social.media@Elmenus.com. You can count on us to always keep improving.مخادعين
الأسوأ في خدمة العملاء وبيتم خداع العميل باستمرار. قبول طلبات شراء بالأسعار المعروضة ثم رفض طلب الشراء و رفع الأسعار لنفس المنتج وعرضه مرة أخرى. وده بيتم كتييير جداM.Ganainu
Developer Response
أهلاً بيك. شكراً جداً لمشاركتك لينا تجربتك دي وإنك بتساعدنا نطور من خدمتنا، ياريت لو حضرتك تبعتلنا تفاصيل الأوردر على social.media@elmenus.com وهنتابع معاك فى أقرب وقتRating pop up message
I removed my account and the app
Because of the pop up rating message of previous order after opening the app . I accidentally found that canceling it gives one star rating to restaurants. I doubted when I found restaurants stopped delivering to my address and the quality of their orders degrades.waledxhsydbdksvs
Developer Response
Sorry to hear that Waleed, we care to know more about what happened so we can take the necessary actions. can you send us the phone number & email address associated with your elmenus account on Orders@elmenus.comBad experience
Worst food application with even worse customer service do not download I’m deleting itt.baselheshamm
Developer Response
Hi Basel , we would like to start by sincerely apologizing for your experience with our customer support. Our company has undergone numerous changes to improve our support. It is reviews such as yours are used to create a better customer experience in the future. Can you send us your phone number & email address associated with your elmenus account on Orders@elmenus.com, how can we improve your image of usUrgent update needed
This application really needs to be updated. It is very buggy and won’t work except if you delete it and reinstall every time there is an update. Seriously this is not convenient every time to create a new account as well. I am using iOS 15.6.1OmarStatic
Developer Response
Hello Omar, Sorry to hear that. Would you mind sending us your OS, the model of the phone, and the app version? Also, we would appreciate your phone number to follow up on the problem on Orders@elmenus.comVery good
Order well packed, hot ,taste good thanksberryqueen2020
It will not survive!
Their ETA is crap !! It’s not consistent with the actual delivery time of the restaurant.
When I called the restaurant, they said their ETA was 90 minutes and that the app is probably glitching .
The thing is , I don’t want to call the restaurant!! Why would I do so ! I ordered from el menus! , they have the upper hand here, not one client!
But guess what , when your order doesn’t arrive a stupid pop up message from the app says
That’s unfortunate how about you try calling the restaurant!! 🤦🏻♂️🤦🏻♂️
Their review system is broken just like vezeeta anyone who can type gets to review, there is no built in review ranking AI to distinguish quality review from a guy who just adds 5 stars. They don’t allow for large review text , so you can’t describe exactly what went wrong with a restaurant.
I’ve used their app for approx more than a year, it’s time to download talabat and check out others.
Guys el menus was initially intended to show you a restaurant menu with its phone number so let’s just use it for that !Show lessA.Shehata44
Developer Response
Hello A.Shehata44, we apologize for the delay with your order. We would like to make things right, can you send us the phone number & email address associated with your elmenus account at Orders@elmenus.com
