When you tap ‘Schedule,’ the app crashes
Otherwise, works fine.
Support
Had some trouble with login and accounts. Amy from Bytemark support was so helpful and dilegent. Contact them for app support not South Shore. Thanks Amy!
Mixed emotions
I do believe this app is very easy to use, but i just hate having to go on it because it reminds me that i have to leave my girlfriend. She makes my life so much better but I know I have to leave when I buy my ticket. Other than that, the app works pretty well.
Needs better biking info
I went from Chicago to Indiana dunes for the first time. At 5PM, I went to Beverly shores to hop on the train to turn back to the city, only for the train conductor to tell me that they don't allow bikes to be onboarded at that station. I wish that the app would inform me of that so I could plan to bike to Dune Park instead.
There are also trains that do not take bikes. I was at Dune Park at 7pm and the train conductor told me that this was not a ride that takes bikes and I'd have to wait till 10pm. I wish that the app would have a simple logo like "⛔️🚴♀️" for example.
Great and simple app tho. Booking and confirmation was simple and does the job well.
There are also trains that do not take bikes. I was at Dune Park at 7pm and the train conductor told me that this was not a ride that takes bikes and I'd have to wait till 10pm. I wish that the app would have a simple logo like "⛔️🚴♀️" for example.
Great and simple app tho. Booking and confirmation was simple and does the job well.
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Awesome all around
Here’s an update from my last review: they fixed the issues I had. Love south shore!
Tell me when children ride for free
then tell me that I shouldn’t buy or use a ticket for that child before I spend for or use that ticket.
Works!
I tried purchasing and presenting a ticket in-app and it worked fine. I like the train tracker feature; I just wish it would show next to the train icon in which way it is moving, and when you tap on it, whether it is moving westbound or eastbound. You can tell by looking at the stops list but not at a glance.
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Response from developer
Hello Cybernettr, We are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at support@bytemark.co.
Alternative Payment Options Please
This is a very user friendly app with good features; however, it would be great if Apple Pay, Google Pay, and Paypal were available for payment options
Response from developer
Hello pixiefood29, Thanks for the compliment, we appreciate your positive feedback. Any additional suggestions can be sent to us at support@bytemark.co.
Automatically Shows Schedule in Local Time!!
We're in EST. Looked up the schedule. Got times. Bought tickets. Showed up to find out the app automatically converts the schedule to your local time. So if you're in Eastern Indiana and subtract an hour figuring you'll drive over the line, you're going to miss your train by an hour. Next train is 90min away. Looks like we're driving to Chicago.
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Response from developer
Hello angrybeave, We apologize for the inconvenience. With every new app version we are introducing new features and improving existing one. We are sure that your feedback will only help us improve further.
Good app, could be better
The new app is much better than the original app. It would be a much better app if I didn’t have to enter an origin and destination each time I purchase tickets or check a schedule. Please allow users to save origins and destination to reduce the amount of interaction for purchasing tickets and viewing schedules.
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Response from developer
Dear Jcrusor, We are glad you liked the app. If you have any additional feedback or suggestions, please write to us at support@bytemark.co. We would love to hear from you!
