Leave a Review lastminute.com
Customer service makes me wonder how this app is even legal
I’ll be honest the trip I went on with this app was amazing, the hotel was great for the price it was and it was all legit, however when it came to getting the boarding passes for my Eurostar the customer service from this company is absolutely awful, the worst of the worst of customer service it’s awful, they give you a Ai chat bot to talk to about issues that just don’t get resolved they give you false promises on how stuff you have problems with are being resolved when in fact they aren’t, like I said the trip I went on with this guys was great by some miracle and stress I got the boarding passes I needed even when these guys cancelled my return ticket home, but due to the stress leading up to the trip it’s just not worth it, there’s better third party’s out there if that’s what any of you are after.Show lessFinrimira
Developer Response
Hi, Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app teamThe worst of the worst
Be careful my people never buy from This company is a nightmare save time and money The only way I’ll change my mind about the company I need a total refund of my very hard earned money
Checkout my information Rodolfo Giraldo
Otherwise my reviews will be everywhere I can leave a negative review about this incompetent company.Show lessantiguo7
Developer Response
Hi, Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app teamgood service
agents are sweet and prices are also great, i compared it to almost every app and here prices are reasonableNinik32827
Developer Response
Hello , We’re delighted to hear about your experience with the app, and really appreciate your review. We hope to see you again soon. The app team