Jefferson Bank Mobile User Reviews

Top reviews

Leave a Review Jefferson Bank Mobile
  • Like it!

    A user friendly interface that is very well designed!
  • Good app for banking

    Does what it’s supposed to do. I appreciate being able to bank on the go.
  • Great app

    I love that I can deposit a check through the App
  • Love this Bank

    The app works great and I promise you’ll love Jefferson Bank. Great technology but you can also call and talk to people who care and genuinely want to help you. I am so happy to get away from the burden of trying to deal with the mega banks.
  • Does everything

    Can’t always login from a computer so having everything available on mobile is great. Fast, simple and easy to use.
  • Password

    You have to go in person when you forget your password to reset and with the hours your inside lobby has makes this a challenge
    The nick name is challenging also I have tried 15 so far
  • No crashes, easy to use

    I have used this new app since it came out. I haven’t had any issues with it performing correctly. It is very easy to navigate through the different areas and it allows me to do everything I need to do right on my phone.
  • love the app

    I was so excited when I could finally use the app to access my account!
  • Not Reliable.

    The app typically crashes upon log-in, sometimes making you type the info at least a dozen times before freezing (‘authorization not found’ is the orange pop up that appears). When you do finally get in to your account it usually crashes. Rarely does it work on the first try and if it does, guess what - it crashes. I’ve opened a complaint with the bank but never heard back from them, this has been going on for months.
    Show less

    Developer Response

    Thank you for your feedback regarding the app crashing and not receiving a call back. We apologize for any inconvenience that this may be causing you. Please contact us at (210) 736-7230, so we can further look into this issue for you.
  • It’s a start...but lacking across the board

    I’m glad there is finally an app but the functionality is very minimal in comparison to other banking apps. Especially as a business customer, I need speed and functionality.

Alternatives to Jefferson Bank Mobile