BenchApp User Reviews

Top reviews

Bill

I use this app for my rec league and my sons hockey league. It is great way to stay in contact with your team.

Terrible

Tried to reset data no can’t even log in, just gives same error message over and over. Tried to delete and reinstall but same result.

Great app when it’s working

Looking forward to more stable releases.

Response from developer

Hi there. We had some recent server issues but it should be much more stable now. Sorry about the hassle!

Constant crashes

App has been great for the last year for my hockey team. In the last month, the app has been very problematic. Scores not saving properly when going through scorekeeper. Random crashes. And now I can’t even get on to the app. Every time I try opening it, it tells me it can’t load my player profile and closes. Now I’ve been completely signed out and cannot even sign back in.
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Went backwards. Constantly crashes/terrible for multiple teams

For the last 6 months or so, throughout all the countless updates, my app crashes after anywhere from 10-30 seconds being open. Before that I had never experienced these crashes. I am not exaggerating either that it is literally every single time I open the app it will crash in under a minute. As far as teams go, I’m on 3 full time teams and in 2 weekly scrimmages so all 5 have a different BenchApp. There’s just so many glitches between the teams. I’ll have times where I open the chat for a team and it has the correct name but is the chat from another team… There are a few other examples but it’s not worth my time listing everyone on here. Most people already probably stopped reading. That being said, get your stuff together BenchApp!
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Response from developer

Hi Jenny. We’d love to talk to you about your issues and help get you sorted. Your feedback would be invaluable to our tiny company. Please email us at help@benchapp.com

I can’t give it a zero, but it’s a zero.

Nothing about the app is intuitive. Can’t create new groups for players, have to send out a mass messages, and even then you can’t add new players to that message line, you have to start a new message with everyone else already in it.

Just a bad app in general. Only using it because the team I’m coaching is using it this year. Will be immediately dropping this next year and going to something else.
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Best of the worst

This app is not good, but unfortunately, there is no better option right now. It is very slow, it crashes constantly, you get the white screen of death at times and chats don’t load. If there was any other option that works better I would immediately stop using it, but there is no other option right now.
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Response from developer

Hi there. So sorry you’re having issue. We have a huge update coming out that will fix a lot of these issues. We’d love to have you test it with us. Shoot us an email at help@benchapp.com.

Pretty good, but could be better

I’ve been using BenchApp for 3ish years now, and it makes managing a team a lot easier. Like a lot a lot. Sometimes it freezes and requires an app restart but that’s not too big a deal. What irks me the most is the inability to check game stats per player. There is no way to do it! I want to check points, plus minus, etc which I input for all players during game, but there is no way to check individual game stats, only season stats. Other than that the app is great, just wish they’d add that feature.
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I use this app a lot to manage my hockey team

I’ve paid for the subscription and tried the non subscription version. Both have tremendous problems! I get extremely upset putting all this information and time into this app to help my team be organized for the whole app to just not load or not work correctly for everyone!
Honestly love the idea of this app but like today we have a game later, I have everyone checked in that I need and set up lines for the game, and now I can’t see anything and neither can anyone else!
Starting to be a waste of time and energy!
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Response from developer

Hi there. We’re so sorry about the recent downtime. Our small team has been working around the clock to improve speed and reliability and we’re hired additional staff to get things running smoothly. We hope you’ll stick with us. We think it’ll be worth it.

Terrible UI, glitchy and does not stop sending emails

For a simple app, this is pretty terrible. Had to report their email updates as spam until I could turn off updates. Then it just keeps reminding me to sign up for them.

Edit: now it doesn’t even load. And reinstalling the app is not a solution, it’s a temporary fix.

Response from developer

Hi there. We’re so sorry about the recent downtime. Our small team has been working around the clock to improve speed and reliability and we’re hired additional staff to get things running smoothly. We hope you’ll stick with us. We think it’ll be worth it.

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