Leave a Review InBody
Error message displaying when connecting to device
I bought an H20N from Korean and brought it to Canada. Whenever I try to connect the device to the app, it tells the the device is not supported. Please fix this so we can use it properlybrian0306
Unable to use
Have tried to reset password many times. Email never gets sent.Chelmerchap
Can’t email confirmation
Stuck in an endless loop of phone, email, confirm. Have had the email link send 10xs and confirmed but will not g pas us dye in the app. Pretty useless if you can’t get the 1st step rightMoxietex
Missing simple features
I don’t see any reason why I shouldn’t be able to view past results. Recommend for new users saving every single scan because you’ll never be able to see them again. The dietary suggestions are also very badly off. The machines seems to frequently give random results on certain things. I am fairly confident that my left arm did not gain 2lbs within a month.Show lessVfdhuhcfhjnnnnn
Developer Response
Hello Vfdhhuchfhjnnn, Sorry for the inconvenience. please check which product you are using Please send us the device serial number and detailed symptoms to hqcs_os@inbody.comMissing simple features
I don’t see any reason why I shouldn’t be able to view past results. Recommend for new users saving every single scan because you’ll never be able to see them again. The dietary suggestions are also very badly off. The machines seems to frequently give random results on certain things. I am fairly confident that my left arm did not gain £2 within a month.Show lessDeveloper Response
Hello Vfdhhuchfhjnnn, Sorry for the inconvenience. please check which product you are using Please send us the device serial number and detailed symptoms to hqcs_os@inbody.comH20 앱 연동
기기랑 앱 연동 할려고 하는데 기기를 찾을수 없음으로 계속 끄네요디한
Worst app ever
Have to reset password every week!! Loses data with every reset. Waste of time to track progress. Good thing my facility keeps PAPER copies of my scans….
Better to have a home Smart Scale. At least their apps workmedwill67
Developer Response
Hello medwill67, Sorry for the inconvenience. Please reinstall the application and update your mobile OS version. If the same error remains, please share your account details to hqcs_os@inbody.com for further support. Thank you.Frustrating waste of time
Filled in all my details. Then the app asks you to log in to start using BUT doesn’t recognise the password that I’ve just set up the acct with.
If you are going to offer an app. Make it work at least.StrudelApfel123
Developer Response
Hello StrudelApfel123, Sorry for the inconvenience. Please share your account details to hqcs_os@inbody.com for further support. We will check your account and get back to you. Thank you.Poor…
Poor registration experience, poor design and from what I can see from reviews, this has been an ongoing problem, so poor response to feedback…Charmsisannoyed
Developer Response
Hello Charmsisannoyed, Thank you for your feedback. We will strive to improve the application better. Please contact us at hqcs_os@inbody.com if you need further assistance.H20 모델 캐나다에서 연결이 안돼요
관리하려고 무거운거 한국서 사왔는데, 체중계는 작동은 하지만 앱과 연동이 되지 않아요… 지원하지 않는 기기입니다 라는 에러 메세지만 뜨네요. 이럴거면 왜 파는지…쑤쑷쑤
