Wrike User Reviews

Top reviews

Very useful on the desktop version, weak on iOS

As a longtime user of Asana, fed up with the lack of structure with Asana , Wrike is a welcome and robust solution for team task management.

Better filters on the mobile version wiuld be appreciated.

Remove the mobile icon when replying to tasks

the mobile app is alright overall.

I dont understand why does Wrike choose to display a mobile icon next to your name when you reply to a task via the mobile app, it renders it almost useless for me since i dont want this icon to show up.

To me, this is a privacy concern, why does anyone need to know how i am replying to a task.

No other app does that... or at least other apps would give you the option to hide it.
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Response from developer

Thank you for your honest feedback! We can understand your frustration. The mobile Icon supposed to show the capability for web users that a comment can be added from a mobile device too. We are planning to remove the Mobile icon indication in the upcoming weeks.

Really awful commenting tools on an iPhone

Trying to leave comments in a odd or even worse, a video is PAINFUL on an iPhone. No controls, tools that don’t draw properly, having to click 10 times to exit a video. Terrible.

The web based version on a Mac is excellent. The iPhone and iPad version were really phoned in.

Can’t even log in on iPhone

I can’t even log in on iPhone - I download the app, it sends me to a screen saying the site isn’t working, and then that site sends me to a page to download the app. It’s an endless circle of it not working.

Completely unusable. Been checking to see if they’d fix this periodically and they haven’t for the 6 months my team has used Wrike. I have an iPhone 13 pro, so it’s not like I’m running old hardware or software. Currently useless, hopefully they fix it because it’s a helpful app on desktop.
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Response from developer

Hello Nico, thank you for your feedback and for using our platform. Could you please contact us via this link - https://help.wrike.com/hc/en-us/requests/new? We'd really like to look into the behavior you reported and make sure the app is up and running for you. Thanks in advance! Warmest regards, **** Customer Support Team !Wrike https://theme.zdassets.com/theme_assets/505577/acfbb46866b5c5316d0765543ac98263c7a3edf9.png We invite you to use the Web Form next time you need to submit a Support request. Starting August 1st, we are no longer receiving new requests sent by email.

Not great

Does not work for a time sheet entry. For today the website version says I worked 8 hours but the iOS version says I worked 4 hours 15 mins. It also take too long to look unplanned tasks up, and the layout is not intuitive.

Response from developer

Hello, sorry to hear about this inconsistency. Have you tried to connect to another network or re-login into the app? If it does not help, please contact us via this link - https://help.wrike.com/hc/en-us/requests/new - we'd really like to look into it and make sure the app is working correctly for you. Thanks in advance! Warmest regards, **** Customer Support Team !Wrike https://theme.zdassets.com/theme_assets/505577/acfbb46866b5c5316d0765543ac98263c7a3edf9.png We invite you to use the Web Form next time you need to submit a Support request. Starting August 1st, we won't receive any new requests sent by email.

App is really good

App has been really good, and enjoy using it on the fly to respond to request. Just so the app dev team is aware the is a fugue state that the app get in after I tries to download an attached item. If I tap on something I shouldn’t have and want to go back and re-download. Will have to close out the app. Not sure if it is because I use the free version , but It could forth testing and verifying.
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Response from developer

Hello there, thanks for reaching out and sharing your feedback! Could you please drop us a line via this link - https://help.wrike.com/hc/en-us/requests/new - so we could look into it and suggest a few steps to improve your experience? Thank you in advance.

Phone calls during the trial period?

I got so many emails during the first trial 2 week period. I thought their process for following during the trial period was too aggressive. I backed off. When I went to close my trial account, it said extend trial for 2 weeks. Ok, maybe they’ll let me breathe and experiment and play? Nope. Now it’s multiple emails within an hour of extending the trial. Then it’s a phone call from someone in San Diego leaving me sales pitches? Pfft. Never. This business model is exactly the opposite of why I’ve been a Mac user for almost 20 years.
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Response from developer

Hello there, thanks for reaching out! We are really sorry for disturbing you. Could you please drop us a line via this link - https://help.wrike.com/hc/en-us/requests/new - so we could make sure you can trial Wrike in your own pace, and we don't disturb you anymore? Thank you.

Horrible UI Design

Not well designed for iOS. Can’t access calendar mode. Nearly impossible to go to your task page.

For an efficiency and productivity app it’s horrible designed.

Response from developer

Hello there, thanks for your feedback! We are constantly working on making it a smooth experience. The Calendar mode is indeed not yet available in the app. Could you please elaborate a little on what you mean by the inability to go to the task page? If you have a spare minute, is there any chance you could share the details on your flow with us via this link: https://help.wrike.com/hc/en-us/requests/new? Thanks in advance.

New interface is a lot worse

I used to like leveraging Wrike for all projects; however, the new UI just adds more clicks into a destination, which just makes the experience confusing and adds more time in the site figuring out where everything is. I wish they reverted back to the old layout where everything you need is listed on the side, instead of clicking on top to access certain areas and on the left for others vs the right. It just doesn’t seem well thought out.
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Response from developer

Hello there, thanks for your feedback! Seems like you are referring to the desktop version though. Is there any chance you could share your ideas on the navigation in the iOS app itself? Does it seem smooth to you? Thank you.

Good for Quick Views

I use the Wrike app as a basic way to stay on top of my Inbox. Navigating lists and adding tasks is quite tedious, Approvals doesn’t work for videos, and there’s no calendar view. I would also love to be able to see and add reaction emojis to comments from the app as well!

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