CNB Texas(New) User Reviews

CNB Texas(New)
CNB Texas(New)
Citizens National Bank of Texas

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Leave a Review CNB Texas(New)
  • Mobile deposit error

    I cannot deposit my checks on the mobile app. It continues to error and show a split screen whenever I do so. Please fix this!
  • Have to reset password all the time

    This app has been a hassle from the beginning. Only works for a couple of weeks and the quits accepting my password. Facial recognition has NEVER worked.
  • Face ID

    It had no Face ID yet and just crashes when you try
  • App not working

    Just got this bank love it but got the app but won’t let me even get my account started just says need internet please fix
  • Unsatisfactory for bill pay

    If you have a bill pay account on the Cnb website it will not show up on the ap. Their answer is to set it up on the ap but then it won’t show up on the web.
  • Mobile Dep

    Mobile deposit continues to error when trying to take photo. Every time I take a photo it says "please center and make sure proper lighting, etc" but it will not accept even the best of "proper" photos taken that are required for mobile deposit. Please fix! 💜 loyal customer
  • Not bad, when not crashing....

    With the current update, the deposit check function seemed fixed, but now the app crashes when attempting to deposit a check. Multiple attempts failed, so checks had to be deposited at the bank.

    Update: 12/24/16
    App had previously allowed deposits, being hit or miss, but now it doesn't accept images taken of the check at all. It needs to be fixed.
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  • Can't even log in.

    The concept of banking online is nice and all but I can't even log in. The registration section has a bug that keeps me from registering. Please fix
  • Deposit no working

    Deposit worked fine in the branch when we opened the account but upon my first mobile deposit attempt the app continues to crash.
  • I speak for many people when I say..

    To be clear and straight forward; there are numerous problems in this app. This is expected from a fairly new app that just launched recently, however I am hoping the problems are fixed. When tapped on, many features cause the the app to crash completely. The user interface is a bit atrocious and could use some modern simplification and smoothness. However, this can't be dealt with until the app can stay open without crashing around every corner. Also, having to put in your user name and password every single time you want to look at your account is such a dreaded hassle - solution? Allow a feature that will enable the user to login to their account utilizing their finger print scanner if they have it. That would be so much easier, my goodness such a little problem that is but such a big hassle it causes. All in all I love my bank, I just hope I can love the app as much here soon!

    To sum things up:
    • Fix the bugs that cause the app to crash
    • Fix the bugs in general
    • Clean up the UI or at least allow to choose from better ones
    • Finger print scanner to login
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