Leave a Review Sony Rewards
Horrible app, horrible rewards program.
Rewards points are useless if they don’t accurately update your points. The app also consistently crashes, which is ridiculous.
If you call in, their basic response is that they can’t help you (unless you are lucky enough to get a rep to hear you out, which took over ten call ins and over a month for my previous issue).
Currently, they refuse to update points on a program that ended and I more than fulfilled requirements. Now they won’t honor the points. Time to start calling in again.Show lessThe Moofboy
Shenanigans
Downloaded the app because I have a PS branded credit card, and I was alerted to the fact that I could submit receipts for Sony/PS related purchases to receive bonus points. Downloaded and logged in fine the first time. Begin putting in relevant receipt pics and information for points. Switched away from the app for a moment to take pics of the remaining receipts, only to see that I have been signed out of the app when I get back (around 5-10 minutes later). I try logging back into the app, but now it just times out and the app resets to the starting log in screen. Perhaps it’s entirely coincidental, but it feels a little like the Sony’s app is making it tougher to redeem my bonus points for purchases. At this point, the app is a solid two stars, because what good is an app if you can’t even sign in or use it?Show lessFlooderdooden
Difficult. Clunky. Crashes.
I use Sony Rewards a lot. Buy a lot of Sony products. The login is a pain; you have to type in your email address each time as this app lacks a “Remember Me” button. It only properly loads up less than half of the time and freezes when you attempt to login. I have tried getting points via passes and purchases and it doesn’t show up. Fix a couple issues and this would be a sweet app. Do like looking at all my points and seeing item(s) I’m working towards with everyday purchases.Show lessaKwiks
Nothing lower than 1 star?
I’m filled with regret knowing that 1 star is the lowest here. Since the app came out all it says for me is Oops...Something went wrong. Since it came out! And now, i thought it was my phone, i had an old phone, the first iphone 6, but now i have the iphone XR and yet nothing. Maybe its because i live in Puerto Rico and the app does not work, but that is BS cause Puerto Rico is part of the U.S. Sony please, just shut down, leave this crap to someone who knows what people want now in 2019. You guys are put of touch and are doing things like in 2003 or something.Show lessGekko-Amario
Rejected Ticket
I upload a ticket for points and the app kept freezing when I tried to load it which caused it to duplicate the submission. So I reached out to their customer support and they still rejected the ticket for supposedly not being clear enough in the photo. The ticket was centered and clear so it made no sense. I reached out to their customer support again and they blew me off with now saying they can’t discuss it over email because of privacy legislation. Don’t waste your time with this app. It will just frustrate you and the customer support is a joke.Show lessLandercello
Pretty Meh
I’ve gotta say. When I originally saw that they were releasing an app for Sony rewards, I thought, GREAT! But after using it I feel very different. The app isn’t very up to date when it comes to point earning. Especially with the passes where you complete certain “challenges” like getting 100 silver trophies. I’ve had my psn linked to Sony rewards for over 2 years and yet somehow, my trophy count along with points haven’t ever updated. Even now I still have gotten trophies in game and nothing. Should really be fixed. Or honestly, what’s the point of the app?!Show lessGreen Lantern Jay
Too many Bugs and Glitches
I’ve tried to upload movie tickets, however there was only movie option available. The other movie options weren’t available for upload. This is a glitch on the App. I’ve contacted Support, and they literally did nothing. Many are also having issue with signing in. This App feels incredibly unfinished, which makes no sense because Sony took over 6 months to remake the App. Sony Rewards is a great system, held back by a garbage App.Show lessGranddaddy Sandwich
Missing points
I’ve registered my Spider-Man: into the spider verse ticket and I still haven’t received any points from it. I also have earned a ton of gold and silver trophies since linking my Sony rewards account up with my psn account but I’m still stuck at 15 golds and 55 silvers. I also linked my account up so I can get rewards for purchasing items of the ps store and never was rewarded for that either. The last thing I have to say the spin the wheel thing only gives out sweeps can I at least get a poster or something else?Show lessChristopher from los angeles
