Leave a Review Bank OZK Mobile
Surprised and very pleased to see Excess Ability improvements!
For a very long time, this app has been very difficult for a blind iPhone user like myself to access.
Now, it appears that you folks are finally looking into adding accessibility features to make your app more usable for voiceover users like myself
Sure, there are things that could continue to be done to make this app more usable for a person like myself, but for this reason alone, I am giving five stars today. Thank you so much for making Excess Ability a priority of your app design.
Please don’t stop! Please continue to add Excess Ability features, so that I can use this app just like everyone else. Thanks once again!Show lessDarren Duff
I love this bank. The app stinks.
First I've got to say that Bank of the Ozarks (now Bank OZK) is excellent. If I'm depositing a Bank OZK check, they will look at the account balance then credit my account immediately. They're willing to fill out deposit slips if I haven't done so already. They have given me free check books more than once. It's the Chick-Fil-A of banks. I love it.
But, this app needs work.
• Even after using Touch ID / Face ID to login, I still have to manually type my password to confirm a transfer between my accounts. I don't need that redundancy or want it.
• I wish I could opt to turn off the privacy image that covers up the app when you switch between apps. It hinders my ability to use the app rather than protects my privacy. (I can't reference a transaction that I want to put into my budgeting app without switching back into the bank app.)
• The app times out the login session too quickly. If I'm switching back and forth between the bank app and YNAB (my budgeting app), I often have to login to the bank app multiple times. That session timeout is annoying and it needs to be a setting the user can change (I would pick between a 2 and 5 minute timeout.)
• THERE'S NO BALANCE COLUMN FOR THE TRANSACTIONS PAGE. That seems like a glaring omission to me.
• Routing information or full account numbers are not available in the app. That information would be helpful.
Please improve this app!Show lessPhb9
Love the app. BUT...........
I love the app. but sometimes when I try to log out it just spins and doesn’t actually let me log out. When it does that sometimes I can’t log back in later because the screen freezes up and doesn’t allow me to sign in! Other than that issue I love the app. ! Just one suggestion though to improve it......allow us to copy and paste our statement. I’m 93 going on 94 and sometimes need a copy of my statements and it’s hard to get one unless I get in my car and drive to the local branch to get it. It would be more convenient if I could copy it and then paste it in my iPad to print. Other than that I would have given you a FIVE***** star rating!Show lessSpidersbite
