Lark Health User Reviews

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  • App seems incomplete

    The AI coach needs some adjusting. It’s programmed to say certain things whether they relate to you or not. I was hoping it would be more individualized. For example. my first day on the app was yesterday and I had already logged meals (and was congratulated by the AI for logging) when it was introducing me to food tracking and invited me to log my first meal of the day. This morning, my second day with the app, the coach wants to introduce me to activity and activity tracking and it said “I haven’t seen much activity from you yet.” I literally just woke up and haven’t begun my day yet. I also wish the food tracking was more robust. This is a great concept in mid development. I will stick with it a bit longer.
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  • Appreciate The Service

    I appreciate the service offered from Lark. I gave a 4 star rating because there are a few things that are a bit difficult using this program, which is very different. Sometimes the app has some issues but usually just by going out and then back in, it works. It doesn’t know some food terms and sometimes gets it wrong with what you did log. Other than that, it’s a good program to really see what you’re taking in with food and how much activity your putting out. I think if there’s a little more work out into the logging part of the app, it would make it a lot better and easier to navigate.
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  • Overall a good app

    Very user friendly and easy to log your food
    There is no where to track water intake which would be a good thing to be added
    This app makes you aware of what your eating and helps to keep track which in turn helps me a lot because actually logging keeps me focused so that I try to eat better.
    A scanner for food items would be good too because there are many items that the app knows but the values it puts in are way off from what I’m actually getting
    I don’t like when it assumes and I have to manually correct. Example: I enter 4 oz chicken burger it assumes chicken burger on a bun with lettuce tomato and so on…. Then I have to correct it and remove all the item or find another way to enter it that is accurate such as ground chicken
    Overall it’s a very good app and I’ve been losing weight simply because I’m actually tracking my
    Food and trying to eat better. As far as activity I’m mostly quite active anyhow.
    But with eating better and logging I’ve lost 15lbs so all in all I say. It’s a good app if you just need a little bit of help and support to be accountable along the way. There are lots of tips and eating information it gives you along the way also
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  • Pros and Cons

    I appreciate the app for helping me track my activity and the educational missions have made me much more aware of the health benefits of unsaturated fats and fiber. However, the food logging portion of the app is often confusing to me. The app tells you up front that if you are counting calories to do so in different app so I have been using FatSecret for that. FatSecret uses nutrition labels to track serving sizes and macros. The Lark Health app lumps types of food together and it is difficult to figure out how to input good choices. For instance, inputting 2.5 ounces of skipjack tuna canned in water, 6 triscuits, a bunch of fresh veggies and a vinaigrette made with 2 tablespoons of olive oil came out to 20.9 grams of saturated fat! According to the nutrition labels the total saturated fat should be 5 grams. Part of the issue is that the app has palm oil as an ingredient in Triscuits, when they are made with Safflower oil. Not all fatty fish are created equal either. My point is that these glitches with the app make the daily Nutrition Badges practically meaningless.
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  • Program review

    I like the overall program. I got my scale in a reasonable time. I’ve been logging in and doing everything it ask & I have lost some weight. I still have not received my pedometer. And I can’t seem to find out how long do I have to wait before I get that. I think it would be good if they gave it out sooner to help in motivating the individual. I do wish they had an area where they let a person pick out a specific work out that they did and let someone type it in. For some reason every once well it’ll ask me to pick a day to weigh in, which I have already done. It does help me be accountable and I have been able to adjust some of my habits. I am a work in progress!
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  • Dont bother with this app

    Because my insurance offered Lark for free, I decided to try it. I used it about a week, and it is very difficult to use and has so many bugs it's not funny. I got logged out, and couldnt log back in so I tried "change my password." The app never sent a link to my email. After researching on how to fix that, I finally got logged back in only to see everything was deleted. Logging food is difficult to say the least, because it randomly crashes and you have to restart the app, even after redownloading it from the app store. It took me nearly two hours to log a simple breakfast due to the crash issues. You also cant scan barcodes so if you eat some frozen food you have to log each ingredient from the box, but you'll be lucky to do that if it doesnt crash. I own a apple watch and there is basically no support for apple products. I even tried emailing tech support about all of these issues, and only got a response with information I could easily look up on the internet. Dont waste your time or money.
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    Developer Response

    Hi Troikachick. We're sorry that the app is not meeting your expectations. We are continuously looking to improve the experience for our users so thank you for taking the time to share your feedback. If there is anything we can help you with, please reach out to us at support@lark.com. Thank you. The Product Team @ Lark
  • Program drives me crazy.

    When I first started using the lark program I really enjoyed having the ability to track my activity levels and food consumption. The lark program gives you some great tips for maintaining your health. However, there have been multiple glitches in this program over the past few months. There have been multiple updates to the program to try to fix these glitches to no avail. My activity is being added inaccurately lately. For instance, I put in two walks one of 35 minutes and another of 40 minutes. It added these two activities as two 25 minute cycling activities. Not only was it inaccurately tracking the type of activity but it also inaccurately added the total number of minutes. These glitches are becoming more and more the normal with this program and I am getting frustrated with it. Not sure what has happened. When reporting problems with the activity the only advice I ever get is to delete the current program and add the updated program. Yet each update has the same problems consistently.
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    Developer Response

    Hi bobcampbell50. Oh no! We're sorry about the app issues you're experiencing. Thank you for taking the time to share your feedback. Please email the details of your issue to us at support@lark.com along with any relevant screenshots so we can look into it for you. Thank you. The Product Team @ Lark
  • Almost Too Automated

    The AI makes the app super easy to use, get registered, check to see if your insurance plan covers the cost of the program and to order a free digital scale! All of that is incredibly easy. But there are drawbacks. The app is buggy. I’m using an iPhone 11 Pro Max so and sometimes when I bring up the app, the screen freezes for a few (3-5) seconds and then will eventually move to the chat screen. I slept 6.5 hours and somehow it recorded 9.5 hours of sleep. Logging food is clunky. Compared to MyFitness Pal, there just are not enough options to input what you ate and the AI will make some wacky interpretations. It logged 45 calories for water! In the long run, I think I will get used to the quirks, but I will constantly be hoping for improvements.
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  • On my way!

    I am very grateful to have the Lark app to hopefully help me lose the weight I need to lose and get myself healthy again. I haven’t had any problems using the app. I am enjoying having the Lark app. at my fingertips to keep me encouraged and motivated. I was very disappointed that when I did receive the scale (absolutely free) one of the slots where the batteries fits into had a missing spring. I procrastinated over this minor dilemma which actually was a very easy fix. Nonetheless, I am excited to be on my journey to a healthier me! I have decide to also journal nightly just to help me keep track of my journey with Lark. I may just do another review in a month. To hopefully give another positive review of how it’s going using the Lark app. So far so good!
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  • Works well, but could use some improvements.

    Lark works well, but it could use some improvements regarding food intake and lifestyle, specifically alternate work/sleep schedules. It works be great if it could interface with more intuitive apps such as MyFitnessPal. Overall, it’s OK, but I’m not married to my phone, so it’s doesn’t track anything for me. Most of the data I must enter manually. Regarding meals, it’s easy to tell Lark what you consumed, but you must list all ingredients for Lark to understand. There is no method to tell Lark about a customized meal. For example: I often have variations of “Overnight Oats” for my breakfast. Tell inform Lark, I must list the following ingredients/portions each time.

    Oats
    Skim milk
    Yogurt
    Apple
    Raisins
    Cinnamon
    Chia seeds
    Sugar free maple syrup

    Also, Lark does not recognize my sleep schedule. I’m constantly find myself having to change this, which I found to difficult initially. Now I wait a full day, go back and delete what Lark calculated, then manually enter the correct data.

    I like it, but improvements and interfaces with existing products would definitely improved this app.
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