Vida Health User Reviews

Top reviews

The recent update is a HUGE improvement

While I love Vida and all it offers, its app was buggy and sub par. With the new overhaul, it rivals MFP and other apps. The barcode scan feature is way more robust and the dashboard is more like other apps.

I’m all in now - the only downside is I don’t have an excuse to log all my meals. :)

Kudos for the new update!

Okay frst off great work with the new update now it makes my life easier on checking my habits. Who ever thought it needs to be enhanced - Thanks much for that. This can be made more user friendly and I’m happy that you are taking those steps. You will receive a 5 star after my testing of the app.

Xtian app ran by xtian coaches

I was kicked out of all the groups recently when I haven’t even been on there because they were Christians saying that I was intimidating and threatening them which is a lie and if you can go in the app you can see the things I’ve said they ganged up because they didn’t want me in there, I is coming to my understanding of my insurance company doesn’t want to pay for you anymore and frankly I’m glad because all you did was add to my trauma that I’ve had because you’re a little patience gang up on other patients that they don’t like
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Reads but doesn’t write

I use the app for my coaching but refuse to allow it to read my data that isn’t need for the coach, I just fill her in. Especially since this app refuses to write any of the data it collects with the devices I was given to Apple Health. Because of this I have gone out and purchased my own devices that do sync with Apple Health.
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Solid for 2+ years

This is a solid app. I’ve been using Vida here and there for the last couple years. When I started using it agin a few months ago, I was really impressed by how much they had continued to improve it. The food calculator is really cool and takes the obsessing out of calorie counting. Everything’s done in the app, like talking with your coach and completing tasks and assignments throughout the week. I log my food now every day, and I don’t think I would have made that daily change without Vida. I’m sleeping better than I was two years ago. I’m exercising more too. If you’re looking for improving your holistic health, this is a great option.
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Response from developer

Hello applemackerog, thanks for your review. We're glad to hear that you are enjoying using the Vida app, especially the food logger!

My health

I have got my mind set in to start completing things on my todo list. I hope you are not disappointed about yesterday and the mishap with the meeting times. I was really busy so only logged in 1 bg check moving forward I will continue to improve. Be blessed!

Cut you off from your coach with no heads up!

Is it your policy to just cut someone from their coach without a proper heads up?! Very disappointing and unprofessional.

I have started with VIDA back in May2021. I was happy with my coach and yesterdayI had another session scheduled.I received a text the night before to confirm my appointment. Which I did.

Then my appointment time arrived and I noticed my coach is late for 2 minutes. She was always on time. Another 3 minutes passed by and I was thinking to myself: this is ok. She is most likely spending few more minutes with someone. I am happy she is helping and caring for someone else too. Let me review my thoughts that I want to share with her today while I am waiting. Another minuted passed by and I received a text message that your coach is no longer with VIDA. Alright now imagine what that does to you when you are dealing with stress and panic! What kind of health and wellbeing organisation does that?!? Without proper heads up! Without proper coach replacement? Today I realised that your organisation doesn’t understand the very basic concept of “caring”. People aren’t just app users! They are human beings with emotions.

Don’t ever cut someone from their support system like this!!! Implement a proper transitional steps! You don’t get it, do you?!
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Response from developer

Hello lilisfrank, we apologize for your recent experience with Vida regarding your coach leaving without notice, especially when you had a consult scheduled. We would like to investigate this further and would appreciate if you could email us at support@vida.com so we can gather more information. If you are willing to give Vida another chance, our Support team would also be more than happy to help transfer you to another coach.

Horrible experience

This company is expert in the art of fine print.

Buyer beware. Their business practices are to invite you in with an offer ofService at no cost to you, run through your Health insurance provider, and then charge you more than they’re published subscription rates.

In retrospect, I have reviewed that initial invitation and a tiny print at the very bottom of the offer is the kicker. “If you’re an HSA member you may be responsible for payment until you’ve met your deductible.”I never saw that until two months into the program (a not very effective program I might add). My insurance company at first told me it was covered, and later identified that it was not until the deductible was met.

Trying to get support or explanations out of this company about their charges, their fees, and their business practices is a nightmare. If anything it has lead to greater stress.

Not worth it.

Again buyer beware!
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Not flexible enough for me

I heard that journaling through out the journey of wellness is encouraged and is a great tool for guidance but there’s no place for journaling on Vida ap
Also meal recordings have no space for descriptions of meals. Auto serving and nutrition descriptions are always wrong so I’d rather just describe my own but it doesn’t allow me to do that
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Caring therapist!

Andy has been a very caring therapist who listens while also giving thoughtful feedback without being pushy. That allowed me to trust him and look at my life more honestly. I appreciated and looked forward to his daily chats and weekly appointments! I feel like I’m on a better path because of the time I spent talking, reflecting, and writing about my gratitude each day! Thank you Andy! Warmly, Debbie
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